Position Summary

Agora.io’s Solutions Architect will be a key member of our BD & Sales team, working collaboratively as a technical expert across the organization and with our prospective customers to leverage, sell and evangelize the Agora.io product suite.

Responsibilities

• Work directly with the Business Development team as the key technical liaison for strategic customers.

• Provide pre-sales technical support and “best practice” guidance to developers building applications leveraging Agora.io’s APIs.
• Deliver technical presentations and demonstrations for prospective customers.
• Assist prospective customers with their technical validation of the platform by maintaining an ongoing open channel of communication, responding to ad hoc technical requests and questions, assisting with deeper-level technical due diligence through proactive response and follow-up.
• Passionate advocate and representative for the Agora developer community. Engage in public speaking opportunities and tech events.

Required Skills, Experience and Competencies:

• 2+ years of experience in a Solutions Architect and/or relevant technical role; a desire and aptitude for working in a client-facing role.
• High-energy self-starter with a passion for excellence and desire to work in a fast-paced start up.
• Develop an in-depth understanding of Agora’s product technology and underlying architectures.
• Act as a consultant and subject matter expert for internal stakeholders in engineering, sales, and customer organizations to resolve technical deployment obstacles and improve Agora.
• Outstanding written, verbal and interpersonal communication skills.

• Bachelor’s degree or higher in a relevant technical discipline (e.g., Computer Science) is required.
• Local candidates strongly preferred, but remote candidates will be considered on a case-by-case basis.
• Understanding of the SDLC

Preferred Skills and Experience:

• Previous experience as a developer highly preferred.

• Experience in technical support and troubleshooting.
• Real-time communications (voice/video conferencing) experience, and/or WebRTC experience.
• Knowledge of gaming development frameworks, such as Unity3d, Cocos2d-x.
• Knowledge of cross-platform development frameworks, such as ReactNative, Xamarin.
• Server-side development experience (Node JS, Python, PHP, Ruby).

• Knowledge of IP networking, including routing protocols and SIP, firewall and proxy configurations.
• Success in building a demo application with the Agora.io SDK.
• Links to other web sites and resources where we might learn more about you (Github, Stack Overflow, etc.) are greatly appreciated.