Never Alone with Alan. The health partner, who prevents, insures, and cares daily.

Our mission is a healthier humanity. For our members, getting extra happy years of life. For our companies: the best people return on investment.

We partner with 22,000 companies, more than 500,000 members and are at €350m+ ARR. We now operate in France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪. The team is 580 people, and growing all over Europe.

People joining Alan are always surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

- Members first. We put our members first, our team second, our shareholders third.

- Radical Transparency. We make all choices in writing and adopt a direct and honest style of communication.

- Personal & Team Growth. We are self-improving whilst helping others grow. We’re no ego-doers and we all edit the company.

- Distributed Ownership. We trust our colleagues to make the right choices. We are not afraid to fail fast individually to learn collectively in the long run.

- Fearless ambition. We shoot for the moon and work backwards. We focus on solving complex problems with simple principles far from ready made ideas.

Inbound Sales at Alan are the human touch for all of our self-serve (yet to be) customers.

Your mission is to support independent workers and very small companies [1 to 5 employees] into their purchasing journey to become delighted Alan customers: reaching-out to advise them on most relevant insurance products.

You will learn and master our smart and soft sales approach rooted in our empathetic mindset. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. The self-serve sales, thus, is expected to make this experience pleasant, instructive and delightful by leveraging the most relevant and personalized messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft).

- Educating prospects and providing inspiring arguments so they go for our one-stop health partner solution

- Maximizing the sales results on insurance and prevoyance products

- Influencing the internal discussions about our self-serve strategy

- You role is to optimize an already profitable business so we accelerate even more toward profitability

- You will close deals every single day of the year, which is very stimulating

- You will contribute to build a new role within the Sales Community, getting involved in tooling and processes discussions

- You will help building the playbook of best practices to close deals in one shot

- You will become an insurance expert and learn to master our products in order to confidently answer questions & objections from prospects

- You will contribute to making our products even better by sharing feedback and improving the self-serve experience for our members

- You are fluent in both English and French

- You excel at actively listening to prospect’s needs and pain points to provide the most relevant solution

- You are assertive and have the unique ability to drive a sales in just one call

- Analytical skills: you have the ability to dig in self-serve performance KPIs

- You have a passion for Sales

- You are patient and take time to understand and share with prospects

- You display a strong growth mindset

- You have the ability to fully own your topics

- You never give up and are resilient when facing tough conversations

- You have appetite for uncertainty and a challenger mindset

Everything else is a plus. We care about having a diversity of experiences and backgrounds in our team.

🙌 Perks & Benefits

At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.

- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.

- Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.

- All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.

- Flexible vacation policy and flexible working hours. organize your time as you wish.

- Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.

- Transport. Country-specific commuter benefits.

- Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.

- Parental leave. Extended parental leave for all new parents, for permanent contracts only.

After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!

Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.

🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.