Site Reliability Engineer (x/f/m) - Tech Foundations
Alan
🐼 Who we are
You. Better. With Alan.
Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment.
We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system.
By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives.
We partner with 32,000+ companies of all sizes, serving more than 700K members, and have reached €500M+ in ARR.
Our team of 600 people (still growing) operates across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦.
🤘 How we do it ?
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:
🎯 What drives us — We're obsessed with helping our members live healthier
Mission is the Boss: long-term thinking, seeking our mission success above all else.
Member & customer-led: obsessively focused on solving members & customers problems and creating the most delightful experiences.
🏆 How we build excellence — We hire the best people and give them platform to succeed
Champions of excellence: extremely high standards and talent density.
Distributed ownership: accountable enlightened despots, everyone owns their decisions and results.
Radically transparent: all information is accessible and written-first, so everyone can make the best decisions asynchronously
🤝 How we grow together — We help each other improve through honest feedback and bold thinking
Optimistic alchemy: optimists who collaborate with genuine care and support teammates.
Empathetic challengers: direct, caring feedback combined with praises to help each other grow professionally
Bold & creative contrarians: think differently to achieve greatness, try new approaches
⚡ How we move fast — We fight complexity and focus on what matters most
Disciplined in execution: taking decisive actions with focus that compounds success over time
Fight for simplicity: only high impact processes, smart frugality
⭐ The Engineering team ⭐
In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves!
Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction.
We move fast, with a lot of ownership, and are proud to tackle big problems!
Our process is very simple: those who make product decisions are the same ones who build them.
Our stack is Python/Flask, React, React Native, PostgreSQL.
Want to know more? Read this article if you want to discover how life as an Engineer at Alan and this article on our Engineering career path.
🤖 The Tech Foundations area
🎯 Mission: Tech Foundations enables Product Crews to experiment and ship product increments quickly, fostering product quality and reliability with security as a nonnegotiable attribute.
🔭 Scope:
Infrastructure enablement for product crews (e.g. hosting improvements, CI/CD, ...)
Security and compliance facilitation (e.g. authentication, database anonymization...)
Developer productivity enhancements (e.g. local environment setup, monorepo tooling, custom CLI and dashboards ...)
Design and development unification (e.g. Design System, ...)
👀 Focus for 2025:
(You can learn about some of the things we did in 2024 in this blogpost)
In 2025, we will grow the team significantly to further increase our impact. We want to improve the quality of our foundations, from Infrastructure to code foundations (backend/frontend/mobile). We also have ambitions around our Security stack (authentication in particular) and enhanced tools and processes for developers.
🔄 A quick note about the process:
While you’re applying for a particular area, please note that you may ultimately join a different part of our engineering organization, depending on where we believe you will have the most impact.
⭐ Is it you we’re looking for?
We are looking for Site Reliability Engineers with 3+ years of experience to help us maintain high reliability while scaling our infrastructure:
You’ll be able to tackle high-impact & high-risk projects involving many engineers.
You'll design and implement robust infrastructure systems with a focus on reliability and observability.
You'll maintain our uptime targets while optimizing infrastructure costs.
You'll improve our incident management processes and lead post-mortems.
You’ll have the opportunity to mentor other engineers & lead crews (more details in this article).
You’ll be able to contribute to hiring your future coworkers and shape candidates’ hiring experience (improving our technical assessment process etc...)
You would be a good fit at Alan if most of this sounds like you:
You have strong experience with cloud platforms (especially AWS).
You have experience with monitoring, alerting, and observability tools.
You're comfortable writing code for automation and tooling.
Willing to work in Python/JavaScript (but you don’t need to have experience with those 2 languages!).
You understand modern deployment practices and CI/CD.
You're able to debug complex system issues.
Self-starting and entrepreneurial.
Humble and still willing to grow (no matter your seniority!).
Collaborative, enthusiastic about teamwork, learning, and teaching.
Fluent in English (no need to speak French!).
For this opportunity, we are aiming to hire within the D-F level range.
But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus.
🙌 Perks & Benefits
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
Fair rewards. Generous equity packages complement your base salary.
Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest.
All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and noise-canceling headphones.
Flexible vacation policy and flexible working hours. Organize your time as you wish.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Transport. Country-specific commuter benefits.
Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
Parental leave. Extended parental leave for all new parents.
Important note: we hire people not roles.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.