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CUSTOMER ENGINEER II

Albert Invent

Albert Invent

Customer Service
Bengaluru, Karnataka, India
Posted on Dec 16, 2025

About Albert Invent
Albert Invent is a cutting-edge AI-driven software company headquartered in Oakland, California, on a mission to empower scientists and innovators in chemistry and materials science to invent the future faster. Every day, scientists in 30+ countries use Albert to accelerate R&D with AI trained like a chemist, bringing better products to market, faster

Job Description
To lead and deliver end-to-end analytics implementations by providing deep technical expertise across SQL, integrations, automation, and monitoring, ensuring secure, scalable, and high-quality solutions that drive measurable customer outcomes

Responsibilities:

  • Own end-to-end delivery of analytics implementations or integrations of moderate complexity.
  • Design and optimize advanced SQL queries, stored procedures, functions, and data models.
  • Implement and validate complex row-level security and access-control configurations.
  • Build dashboards, monitoring, and reporting systems tailored to customer needs.
  • Integrate external systems using REST APIs with proper auth, validation, and error handling.
  • Develop scripts, tooling, or lightweight automation in Python or JavaScript.
  • Troubleshoot complex data, API, or reporting issues independently.
  • Collaborate with cross-functional partners and directly with customers when required.
  • Provide guidance or coordination for IC1–IC2 team members on assigned projects.
  • Ensure complete and high-quality documentation for implementations and handoffs

Requirements:

  • 3–6 years of experience in analytics engineering, implementation engineering, or integration roles.
  • Chemical Engineering or other relevant science degrees are an added advantage.
  • Strong SQL expertise including window functions, performance tuning, and data modeling.
  • Proficiency with stored procedures, functions, and relational schema design.
  • Hands-on experience implementing RLS, RBAC, and secure data-access patterns.
  • Proficiency with Grafana or equivalent dashboards, monitoring, and reporting tools.
  • Solid experience working with REST APIs for data ingestion or integration workflows.
  • Intermediate scripting skills in Python or JavaScript; automation/tooling experience preferred.
  • Experience with AWS or other cloud environments.
  • Strong problem solving, debugging, and technical ownership skills.
  • Excellent communication, customer interaction, and documentation ability

Why Join Albert Invent

  • Joining Albert Invent means becoming part of a mission-driven, fast-growing global team at the intersection of AI, data, and advanced materials science.
  • You will collaborate with world-class scientists and technologists to redefine how new materials are discovered, developed, and brought to market.
  • The culture is built on curiosity, collaboration, and ownership, with a strong focus on learning and impact.
  • You will enjoy the opportunity to work on cutting-edge AI tools that accelerate real-world R&D and solve global challenges from sustainability to advanced manufacturing while growing your careers in a high-energy environment

For more details, please feel free to refer to www.albertinvent.com