Application Engineer - Postsales
Applied Intuition
About Applied Intuition
Applied Intuition is a Tier 1 vehicle software supplier that accelerates the adoption of safe and intelligent machines worldwide. Founded in 2017, Applied Intuition delivers the AI-powered ADAS/AD toolchain, vehicle platform, and an autonomy stack to help customers shorten time to market, build high-quality systems, and create next-generation consumer experiences. 18 of the top 20 global automakers trust Applied Intuition’s solutions to drive the production of modern vehicles. Applied Intuition serves the automotive, trucking, construction, mining, agriculture, and defense industries and is headquartered in Mountain View, CA, with offices in Ann Arbor and Detroit, MI, Washington, D.C., Stuttgart, Munich, Stockholm, Seoul, and Tokyo. Learn more at appliedintuition.com.
Please note that we are an in-office company, which means the expectation is that you would come in to your Applied Intuition office 5 days a week.
About the role
Global, all levels of experience
We are looking for bright engineers interested in helping our customers solve complex technical issues related to Applied’s products. Our Postsales Engineers have a unique mix of software expertise, domain knowledge, and execution driven mindset. Using these skills, our engineers work closely with autonomy developers to ensure that Applied’s products are providing maximum impact to advance customers autonomy initiatives. This is an important role for the company bringing together our product and engineering expertise with our customer-centric culture.Responsible for: Office hours, Level 1 support, Bug reports, Feature requests, TPMing customer issues
At Applied Intuition, you will:
- Run office hours and first line support for customers
- Manage requests from customer teams to ensure they are getting maximum value from Applied’s products
- Lead workstreams to support groups of users in customer engagements
We're looking for someone who has:
- Experience in interacting with end-customers as an application engineer or a developer
- An acute attention to detail and an execution focused mindset
- Strong communication skills and focus on solving customer problems
- Proficiency in debugging and working with Python/C++/Linux
- Experience in QA and wants to grow their customer facing and engineering skills
- Strong communication skills and focus on solving customer problems
Nice to have:
- Experience working with automotive OEMs or suppliers
- Prior work in autonomous vehicle or robotics development domains
- Prior work in software simulation
- Experience with simulation software tooling
Autonomy is one of the leading technological advances of this century that will come to impact our lives. The work you’ll do at Applied will meaningfully accelerate the efforts of the top autonomy teams in the world. At Applied, you will have a unique perspective on the development of cutting edge technology while working with major players across the industry and the globe.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applicants will be required to be fully vaccinated against COVID-19 upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable federal and state law. Applicants should be aware that for external-facing roles that involve close contact with Company employees or other third parties on the Company's premises, accommodations that involve remaining unvaccinated against COVID-19 may not be deemed reasonable. The Company will engage in the interactive process on an individualized basis taking into account the particular position.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.