About Us: Artera is an AI startup that develops medical artificial intelligence tests to personalize therapy for cancer patients. Artera is on a mission to personalize medical decisions for patients and physicians on a global scale.

The Field Operations Engagement Specialist will be instrumental in driving revenue growth and ensuring the successful adoption of Artera’s AI-based tests within the healthcare sector. This role blends relationship management, strategic sales planning, and technical expertise to build meaningful connections with healthcare institutions and deliver impactful solutions for oncology care. The ideal candidate will have a strong background in e-commerce experience to leverage digital strategies for expansion.

Key Responsibilities:

Build strong, long-term relationships with healthcare institutions, oncologists, and key stakeholders. Understand their clinical needs, challenges, and goals to position Artera’s products effectively.
Develop and execute a comprehensive commercial strategy to drive revenue growth and achieve test order quota, including determining how to achieve new product adoption and expansion of commercial opportunities.
Communicate the application and value of Artera’s AI-based tests to customers, highlighting the impact on patient outcomes.
Remain informed about industry trends, competitive products, and market dynamics to position Artera’s products strategically.
Partner with the Marketing team to align commercial efforts with product launches and marketing campaigns.
Deliver persuasive presentations and proposals showcasing the benefits of Artera’s personalized therapy products.
Lead commercial negotiations, address objections, and ensure all contracts and agreements are executed promptly.
Maintain accurate and current records of commercial activities, opportunities, and customer interactions using CRM software.
Drive Sales team enablement and support commercial efforts by partnering with pathologists and pathology lab administrators on Artera workflows (e.g. reflexive ordering)
Monitor and report on commercial performance, providing insights and recommendations for continuous improvement.

Essential Requirements:

Bachelor’s degree in a relevant field (pharmacy, psychology, science, business, communications, behavioral science, marketing etc.); required.
3-5 years of relevant sales experience in e-commerce.
Proven track record in e-commerce sales with a record of high-performing quotas and metrics
Exceptional communication, presentation, and negotiation skills.
Extremely comfortable and effective at engaging customers remotely and face-to-face
Self-motivated, goal-oriented, and capable of working independently in a fast-paced environment.
Highly organized and able to effectively manage multiple priorities in a fast-paced environment.
Proficiency with CRM tools and the ability to analyze sales data effectively.
Willingness to travel as needed to meet with clients and support field activities.
Confident in achieving and exceeding ambitious metrics and goals

Preferred Qualifications:

Experience in the pharmaceutical or AI healthcare sector.
Knowledge of clinical workflows
Sales experience in healthcare or medical sales, with a strong preference for oncology or urology

Equal Employee Opportunity: At Artera, we value bringing together individuals from diverse backgrounds to develop new and innovative solutions for patients and physicians. As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information gender identity or expression, sexual orientation, marital status, protected veteran status, or any other legally protected characteristic.

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