UX Copywriting - 739
Braintrust
Design
United States
Posted on Jan 30, 2025
Job Description
About The Team
The UX Content team works in close collaboration with Product, Engineering, and Marketing teams to shape compelling product experiences for Etsy buyers and sellers. We are a subset of Brand Content at Etsy, the cross-disciplinary writing team that develops content for the entire customer journey and the full marketing funnel.
About The Role
As a supporting member of the team, you'll
About The Team
The UX Content team works in close collaboration with Product, Engineering, and Marketing teams to shape compelling product experiences for Etsy buyers and sellers. We are a subset of Brand Content at Etsy, the cross-disciplinary writing team that develops content for the entire customer journey and the full marketing funnel.
About The Role
As a supporting member of the team, you'll
- Plan, write, edit, test, and improve UX copy across a range of product experiences, including onboarding flows, in-product education, featuring naming, navigational elements, and all core components of the user experience.
- Infuse our brand voice across touchpoints, aligning product language with our brand positioning and tone of voice guidelines—strategically develop copy that informs, motivates, and delights customers.
- Help strategize, implement, and maintain a consistent UX content strategy throughout product experiences, deeply understanding how customers interact with Etsy, using data to inform decisions, and building alignment between UX and marketing content.Leverage research and metrics to inform and validate content decisions.
- Participate in discoveries, design critiques, workshops and core cross-functional meetings, influencing the product development process and building feedback into your content approach.
- 4+ years of experience in UX copywriting. Additional background in brand copywriting, editorial, or marketing is a plus.
- Proven experience collaborating successfully with product managers, product designers, product marketing managers, researchers, and data analysts to build exceptional product experiences.
- Facility for breaking down complex concepts into clear, accessible language, and leaning into moments of delight when appropriate.
- Excellent communication skills, both verbal and written.
- Proficiency in Figma.
- 4+ years of UX copywriting experience
- Proficiency in Figma
- Experience working with cross-functional product teams
- Experience contributing to or building a copy system