Head of IT, Thailand - Global Payment
Bangkok Regular Corporate Function / Support Job ID: A158369
Responsibilities
About the Team The Global Payment team of ByteDance provides payment solutions -- including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on all of ByteDance's various products and services including TikTok, TikTok Shop and CapCut. About the Role We are seeking an experienced Head of IT with Payments and Risk Management experience to join the leadership team of a fast-moving, regulated FinTech based in Thailand. This individual will lead the local IT strategy and operating model. This role will be responsible for the secure and efficient operation of the IT function, including managing in-house IT and oversight of outsourced services. This individual must be skilled in managing technical analysis of data, access policies, and business problems, as well as threats, incidents, investigations, asset protection, and other general IT and security-related issues. The candidate must also have the ability to communicate well, motivate and lead cross-functional and individual contributor teams independently, participate in coordinating responses and leading a variety of IT disciplines in support of ByteDance's critical business, go to market, and operational infrastructure needs. The candidate will develop, select, and motivate highly effective employees to execute ByteDance's business model. Primary Responsibilities - Build the technical and functional requirements to configure and deploy tools that support the Global Payments mission. - Architect and continuously improve technology stack, process and procedures, support model and cross-function interactions. - Provide oversight and management of outsourced service providers for IT and ensuring they meet or exceed agreed technical, security and operational SLAs/KPIs and regulatory requirements. - Identify and deploy improvements and new functionality to be incorporated into systems, including new product compatibility. - Work closely with stakeholders to ensure that business goals are achieved and lead projects to deliver system upgrades. - Monitor management of all hardware (including cloud technology), software, databases and licenses, maintenance, access control and projections of future needs. - Lead information security control management and governance, Major Incident Reporting, risk assessments and controls certifications, lead and support audits. - Define technological strategies and ensure that processes meet regulatory requirements, from business continuity and disaster recovery to data protection. - Contribute guidance to the Board in respect of all IT matters, updates and developments that could impact the business to guide strategic decisions and resource allocations. - Oversee IT system integration with third parties.
Qualifications
Minimum Qualificiation - Applicable experience designing, deploying and managing a range of IT infrastructure, including; Cloud architecture, application stack including CloudNative, Microservices, Kubernetes, AWS, GCP, or OCI - High degree of integrity and trustworthiness and the ability to lead and inspire change - Strong Leadership, Communication and People Management skills - Demonstrated ability to quickly assimilate new knowledge and remain current on new developments in cybersecurity capabilities and industry knowledge Preferred Qualifications - In-depth experience in Data Security, Privacy and Protection, ideally in a FinTech or payment related industry - Experience in deploying and managing standard certification frameworks (including PCI DSS, ISO 27k) - Previously approved as an Authorised Officer by the Central Bank of TH/VN or by any other supervisory authority of the financial sector. - Experience using one or more programming/scripting languages (e.g., Python, Go, Java, etc.) - Familiarity with source code management tools (e.g., Github, Bitbucket) - Familiarity with securing data across SaaS and IaaS cloud platforms (e.g., AWS, Google Cloud Platform) - Familiarity with securing data across multiple database technologies (e.g., MySQL, Redis, Hive)
Job Information
About UsFounded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
