About the Team Global Mobility Service team endeavors to continuously build and deliver a seamless and positive employee experience across the whole employee mobility process. We are dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems and services. We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their mobility. Responsibilities - Manage and process high volumes of work visa cases across APAC region accurately and efficiently to meet timelines and compliance requirements. - Manage immigration vendors in all stages of execution to ensure a high level of service delivery with empathy and professionalism. - Optimise processes and programs to address business requirements, increase efficiency and employee experience. Identify opportunities to scale and improve operations to a world class standard across the hiring support team. - Create and maintain documentation including process maps, training resources, and knowledge management. - Manage large sets of case-related data, track key metrics, and ensure up-to-date reporting.

Qualifications

Minimum Qualifications - Bachelor's degree or equivalent practical experience. - 3+ years of relevant experience. - Able to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously. Preferred Qualifications - Strong organisational skills with meticulous attention to detail. - Experience in creating and improving process documentation. - Strong interpersonal and stakeholder management skills. - Vendor management experience including large scale and regional engagement. - Creative and strategic thinker, and where required able to resolve navigationally complex scenarios. - Good understanding of APAC immigration laws and regulations. - Proficiency in using digital tools (e.g., Lark, Bitable, Excel) to drive efficiency and automation.

Job Information

About Us

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join ByteDance

Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.

As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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