Solution Engineer - SaaS Commercial Lark - Japan
ByteDance
Responsibilities
About the team We are looking for a Solution Engineer to join our enterprise software team in Japan. The Solution Engineer organization is responsible for our pre-sales process including discovery, needs analysis, demo, and other activities needed to partner with the Sales team in an enterprise software sales cycle. Delivers customer needs to the Global R&D team as a communication bridge, and make the products more suitable for Japan market. About the role This role will work closely with customers to build trust and understand their business needs while partnering with Sales, Go-To-Market, and Digital Consultant (Customer Success) teams to deliver impact. - Deliver customer needs to the Global R&D team as a communication bridge, and make the products more suitable for Japan market - Be a key stakeholder in the end-to-end sales cycle from create to close - Own the insights to fully understand customers' business objectives and pain points - Prepare and deliver value-based demonstrations showcasing our platforms strengths as it aligns to customer needs - Drive the evaluation process of our solutions, including identifying key customer objections and partner with the Sales team to create a strategy to resolve blockers
Qualifications
Minimum Qualifications: - Excellent RDB Design capability and experience - 3+ years of experience in enterprise software solution engineering or highly relatable functions - Excellent presentation and communication skills - Self-driven and track record in exceeding goals - Strong collaborator with cross-functional teams to succeed in managing projects and deal cycles of all sizes - Highly strategic with strong product sense for innovative enterprise software Preferred Qualifications: - Knowledge of enterprise office collaboration software - Knowledge of corporate shared services functions - "Start-Up" mindset or experience on approach of problems and polished resolutions
Job Information
About Lark
Lark is the next-generation collaborative tools that boost organizations' efficiency, creativity, and engagement by integrating Messenger, Docs, Calendar, Video calls, Emails, and more into one easy-to-use app.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.