TikTok Payment Risk Strategy Expert - Global Payment
ByteDance
Responsibilities
Team Introduction The Global Payment team of ByteDance provides payment solutions - including payment acquisitions, disbursements, transaction monitoring, payment method management, foreign exchange conversion, accounting, reconciliations, and so on to ensure that our users have a smooth and secure payment experience on ByteDance platforms including TikTok. Responsibilities: - Contribute to the design of fraud programs and projects in line with defined roadmap and risk appetite, especially for stolen cards and accounts taken over related domains - Lead fraud investigations to identify suspicious trends and resolve escalated issues from cross functional teams taking into consideration risk versus customer impact - Analyse cardholder disputed transactions as per card scheme regulation, and provide subject matter expertise in payments risk - Implement on-going tracking and monitoring of the performance of decision systems and models and produce clear, understandable visualizations, dashboards and reports with support from the risk analytics team - Keep current on card scheme rules and regulations, and optimize accordingly - Support the risk team with various initiatives and ad hoc projects as required - Work individually and with peers to help achieve the overall goals of the risk team
Qualifications
Minimum Qualifications: - Strong SQL skills - Experience in online payments or financial risk control - Results-driven and comfortable operating in a fast-paced environment that requires effective prioritization and a strong sense of ownership - Confident communicator with the ability to collaborate across all levels of the organization and work effectively with cross-functional teams - Strong ability to identify new ways to approach risk management and to think creatively. Preferred Qualifications: - Experience overseas or multiple risk management experience - 5+ years of experience in fraud management and strategy. Strong knowledge of the payment industry and general fraud rule writing is preferred. - Fraud risk related algorithms or modeling experience - Python skills in handling large scale data analysis
Job Information
About Us
Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Lemon8, CapCut and Pico as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.
Why Join ByteDance
Inspiring creativity is at the core of ByteDance's mission. Our innovative products are built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and enrich life - a mission we work towards every day.
As ByteDancers, we strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our Company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.