The Cadence Health team is seeking a dynamic and experienced Care Delivery Enablement Trainer to join our team. This role will be pivotal in onboarding new employees, designing and delivering both asynchronous and synchronous training sessions, and supporting ongoing coaching and quality assurance for our remote teams. The ideal candidate will excel in project management, use data-driven approaches to drive success, and effectively train management teams to maintain high standards.

WHAT YOU’LL DO:

• Develop and execute comprehensive onboarding programs for new hires to ensure a smooth integration into our care delivery teams.
• Create and facilitate engaging asynchronous and synchronous training sessions for remote teams. Ensure training content is relevant, up-to-date, and aligns with organizational goals.
• Train management teams on quality assurance processes and best practices to ensure consistent and high-quality performance across the team.
• Provide continuous coaching and support to team members, offering guidance and feedback to help them achieve their professional goals and improve performance.
• Collaborate with care delivery leadership and oversee training projects from start to completion, managing timelines, resources, and deliverables to ensure successful execution.
• Utilize performance data and analytics to assess training effectiveness, identify areas for improvement, and drive strategies that enhance team success.

WHO YOU ARE:

• 5+ years of experience in leading training and development functions, including designing, implementing, and managing comprehensive training programs.
• Proven experience in designing and delivering training programs for remote teams.
• Has previously been in an L&D role within the healthcare industry.
• Previous experience working in a fast-paced startup organization.
• Ability to effectively engage and train remote teams using various digital tools and platforms.
• Experience in creating and facilitating management training.
• Strong organizational skills with a track record of managing multiple projects simultaneously and delivering results on time.
• Proficiency in using data to evaluate training outcomes, identify trends across teams, and drive improvements.
• Excellent verbal and written communication skills, with the ability to present complex information in an understandable and engaging manner.
• Demonstrated ability to provide constructive feedback and support to team members to enhance their skills and performance.

WHO WE ARE:
At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients’ health. We believe that all chronic disease patients - regardless of zip code - deserve access to the best possible care.

Care is at the core of everything we do.The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members.

At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we’ll make a meaningful impact on the lives of those we serve.

WHAT YOU’LL GET:

Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.

• Company culture all about impact, shared growth mindset, empowerment, and integrity
• An opportunity to help improve the quality of life of millions of Americans
• Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers
• Competitive salaries and quarterly incentives
• Medical, dental, and vision insurance
• OneMedical (in-person primary care), TelaDoc (virtual primary care), and TalkSpace (online mental health services) memberships
• Discounted Peloton memberships
• PTO and paid holidays
• Onboarding stipend for remote equipment and home office setup or onsite equipment
• Paid Parental Leave
• 401K and 401K match
• Charitable Donation Match program
• Expected compensation range: $120,000-$155,000 annual base salary
• Location: Remote