Lifecycle Marketing Lead (B2B2C), New Venture
Cadence Solutions
Re‑architecting U.S. healthcare demands speed, precision, and an obsession with details. Cadence is building a remote care delivery system that keeps older people healthy, out of the hospital, and at home. By pairing each patient with a dedicated clinical team that reviews their health every day, versus every few months, we catch issues early and intervene before they escalate. The result: measurably better outcomes for patients and less administrative burden for clinicians.
Today, Cadence supports tens of thousands of active patients nationwide. Our AI‑powered system and scalable clinical model enable proactive, population‑level care. We’re among the fastest‑growing companies in healthtech, and we’re just getting started.
Cadence Solutions is hiring a Lifecycle Marketing Lead to build and scale patient and provider journeys for our new venture. This is a critical 0→1 role focused on rapidly scaling patient enrollment, provider adoption, and sustained engagement. You’ll work cross-functionally to design journeys, deploy messaging, and run experiments that drive action at every step. This role is ideal for a strategic operator who thrives in early-stage environments—someone who can craft a vision and then roll up their sleeves to build it with speed and scrappiness.
WHAT YOU’LL DO:
- Design and Scale High-Impact Patient & Provider Journeys.
- Architect and launch multi-channel marketing strategies (email, SMS, live calls, printed materials, web touchpoints) that engage both providers and patients from first contact through long-term program participation.
- Build and automate lifecycle journeys that improve enrollment conversion, reduce friction, and support behavior change.
- Identify blockers in the patient and provider experience and create targeted messaging to drive onboarding, activation, and retention.
- Collaborate with Product and Clinical teams to embed lifecycle touchpoints into real care workflows—ensuring that marketing complements and extends the patient and provider experiences.
Build from Scratch
- Design and implement the foundational infrastructure: journey maps, engagement playbooks, messaging libraries, and experimentation frameworks.
- Operate across strategy and execution—acting as both architect and hands-on campaign owner.
- Set up systems for measurement, automation, and QA with a startup mindset (optimize for speed, learning, and leverage).
Test, Learn, and Scale What Works
- Own a high-velocity experimentation roadmap: test messaging, timing, formats, and segmentation to uncover what drives action.
- Partner with data and product to generate insights and translate them into improved campaigns.
- Move quickly from MVP to scale—knowing when to test scrappy and when to harden for growth.
Collaborate to Move Faster
- Serve as the lifecycle and engagement lead across Product, Clinical, Data, Creative, and Provider Relations workstreams.
- Ensure that every touchpoint—whether to patients or providers—is clear, compassionate, and aligned with brand and clinical standards.
- Coordinate with internal stakeholders to manage dependencies, share learnings, and create a cohesive journey across audiences.
What Success Looks Like
- Rapid enrollment scale: Significant increase in patient onboarding within weeks of new program or geography launch.
- Workflow-driven provider engagement: Higher rates of provider adoption and retention as well as seamless integration into care operations.
- Improved patient outcomes: Lifecycle touchpoints that contribute meaningfully to activation, engagement, and care coordination.
- Insight-led iteration: Clear measurement of what’s working and a plan to do more of it—fast.
- Flawless execution: Every campaign delivered on time, personalized, QA’d, and compliant.
WHO YOU ARE:
- 8+ years of experience in lifecycle, CRM, or growth marketing—preferably in healthcare, healthtech, or B2B2C environments.
- Demonstrated success building marketing programs from scratch and scaling them with limited resources.
- Experience managing multi-channel marketing strategies across email, SMS, live outreach, and printed collateral.
- Comfortable with marketing automation platforms (e.g., Iterable, Braze, HubSpot) and collaborating with Ops or Engineering partners.
- Sharp analytical skills—you love forming hypotheses, digging into data, and proving what works.
- Skilled communicator who can align teams across Product, Clinical, and Operations.
- A builder and doer who thrives in ambiguity and is motivated by mission.
- Deep empathy for older adults and patients navigating care—along with the providers who support them.
WHO WE ARE:
We move fast, raise standards, and own outcomes. We hire drivers, not passengers – people who take initiative, solve problems, and sweat the details because lives depend on it. Momentum matters in healthcare where slow decisions cost lives. At Cadence, we set a high bar and back each other relentlessly to clear it. If you’re ready to do the best work of your career and make a real impact in healthcare, join us.
WHAT YOU’LL GET:
- Autonomy to tackle big, complex problems that matter
- An opportunity to improve lives every single day
- A chance to shape a category‑defining company at scale
- Medical, dental, and vision insurance
- Competitive total compensation and meaningful equity
- TelaDoc (virtual primary care)
- National and local discounts powered by TriNet
- Unlimited PTO and paid holidays
- Remote equipment setup and home office stipend
- Paid Parental Leave
- 401K and 401K match
- Charitable Donation Match program
- Expected compensation range: $140,000 to $170,000 annual base salary
- Location: Remote
Cadence is committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.
*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team. Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyone suggesting otherwise is not with Cadence.