Job Description

Join the team redefining how the world experiences design.

Hiya, g'day, mabuhay, kia ora, 你好, hallo, vítejte!

Thanks for stopping by. We know job hunting can be a little time consuming and you're probably keen to find out what's on offer, so we'll get straight to the point.

Affinity apps have quickly become some of the most well respected professional creative apps available, winning multiple awards including an Apple Design Award and App of the Year, as well as thousands of 5-star customer reviews from around the world. The Affinity QA team is a small but mighty group focused on quality assurance across all Affinity software and services. We're part of a wider team that handles testing, localization, and support—making sure everything we release is polished, reliable, and ready to delight our users. We’re hands-on with every stage of the process, from spotting bugs to improving usability, and we work closely with teams across the company to make sure our products are the best they can be.

This is a fixed term contract role until approx. January 2026.

Where and how you can work

Our flagship campus is in Sydney, Australia but we have a swanky new office in London that has all the bells and whistles. Even though you'll find us in Shoreditch, you have choice in where and how you work (Nottingham office, London office or remote), we trust our Canvanauts to choose the balance that empowers them and their team to achieve their goals.

What you’d be doing in this role

As Canva scales change continues to be part of our DNA. But we like to think that's all part of the fun. So this will give you the flavour of the type of things you'll be working on when you start, but this will likely evolve.

At the moment, this role is focused on:

1. Testing Installs, Software, Content, and Support Services

• Test Affinity software installs, patches, and content, including versions in different languages and multi-language setups.
• Follow structured testing procedures while also engaging in exploratory testing to uncover anything unexpected.
• Use a mix of tools and platforms (like VMs, remote desktops, and drive images) to ensure everything works as expected in the right environments.
• Investigate issues thoroughly to determine the root cause and how to reproduce them.
• Review fixes and changes in new builds and participate in alpha and beta testing phases.
• Take part in external beta cycles and monitor user forums to identify any quality issues.
• Back up test results and store important files to ensure smooth operations.

2. Usability & Productivity

• Test related services—such as patch delivery, websites, and software security features—to ensure they are accurate and user-friendly.
• Proofread documentation to verify its clarity, correctness, and usefulness.
• Occasionally test custom builds and marketing-specific installs.
• Check third-party software and content to confirm compatibility with Affinity products.

3. Communication

• Share your testing results clearly with QA teammates and other departments—mostly using tools like Jira.
• Keep the QA Lead and other team leads updated on progress, and flag any major issues quickly.
• Occasionally help out with community engagement on Affinity forums, and support other departments like Tech Support, Sales, or Services when needed.

You're probably a match if

• You are comfortable working independently or as part of a team and are able to prioritise tasks and meet deadlines efficiently.
• You are skilled at investigating issues, identifying root causes, and reproducing errors for effective resolution.
• You have hands-on experience with VMware and other virtualisation technologies and a solid understanding of Microsoft Windows and Apple operating systems.
• You are skilled in writing and executing test scripts to ensure software functionality and performance.
• You can showcase practical experience using tools like Jira for bug reporting and TestRail for managing test cases.
• You have prior experience in reporting detailed, reproducible bugs to development teams.
• You have any working knowledge of Affinity products, this would be a bonus, and familiarity with professional creative software is preferred.
• You have any working knowledge of the effects of localization and working knowledge of other languages would be looked on favourably.

About the team

As part of the team, you’ll play a key role in ensuring the quality and reliability of our Affinity installs, software, content, documentation, and support services—both before and after release. Your sharp eye for detail and problem-solving mindset will help us deliver a smooth, user-friendly experience for our customers.

You’ll be hands-on with testing processes, identifying and communicating any bugs or usability issues. You’ll also collaborate with teams across the company to help improve the overall functionality and productivity of our products and support services.

Strong communication is essential, as you'll be sharing your testing insights with colleagues and, when needed, with our users. You'll also be an advocate for our company policies, helping to maintain a safe and supportive workplace for everyone.

Other stuff to know

We make hiring decisions based on your experience, skills and passion, as well as how you can enhance Canva and our culture. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

We celebrate all types of skills and backgrounds at Canva so even if you don’t feel like your skills quite match what’s listed above - we still want to hear from you!

Please note that interviews are conducted virtually.

Check out lifeatcanva.com for more info.