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Coordinator, Candidate Management

Ebène, Quatre Bornes, Mauritius
Posted on Sunday, April 7, 2024

Company Description is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

This newly created role will report into our People Operations Manager, and sit within our People Operations & Experience Team.

This growing team is made up of project and transformation managers, people services, people onboarding, candidate management and process experts, data and analytics and workplace experience specialists, and we are on an exciting journey as we help establish future-proof structures that enable our People team to support the business and drive a high quality employee experience.

This specific role will be part of our growing Candidate Management team. You’ll play an important role as we grow this function, ensuring a high quality candidate experience. You will be at the forefront of interactions with the business, and be the main point of contact for all candidates going through our hiring process, and will also have the opportunity to identify improvements and efficiency drivers across processes. Acting as a coordinator between hiring managers, interviewers, talent acquisition partners, and the people onboarding team, you’ll be the linchpin connecting both process and experience and expanding your skill set across an array of activities.

Role Overview

  • Managing the end-to-end scheduling and coordination of all interviews for our current vacancies across the globe.
  • Remaining agile and solution-oriented with all scheduling changes and reschedules, and quickly problem-solve any challenges that arise
  • Building and nurturing stakeholder relationships, ensuring hiring managers, interviewers and candidates remain informed throughout the process.
  • Acting as a point of contact for hiring managers, interviewers and candidates, effectively escalating any questions they may have to the relevant subject matter experts (SME’s)
  • Maintaining the applicant tracking system (SmartRecruiters), ensuring all scheduling is completed via the scheduling tool (GoodTime) and candidates are always in the correct stage of the process. Also ensuring templates and employment contracts are up to date for all roles and locations.
  • Manage both internal and external interview processes with discretion and confidentiality.
  • Initiate and manage both background screening via our partner (HireRight) as well as ensuring we have a verified right to work document on file for the candidate.
  • Ensuring accurate data entry into our core HRIS (Workday) and being responsible for completing the business hiring process in the system.


About You

  • You have great communication and encourage all to #TalkStraight, building and nurturing positive working relationships.
  • Have a #CustomerFirst mindset, constantly looking at how we can solve for our customer and create the best experience possible.
  • Understand it’s a marathon, not a sprint, adopt an #AthleteMindset, look around corners while planning for the future.
  • Be resourceful, look at how we maximize the tools and talent within, helping our business to #RunLean while achieving our goals.
  • Growth mindset, constantly think about how we can be better and bring others along on the journey to be #BetterEveryDay.
  • Stay informed, constantly seek out opportunity and #BeTheOwner of your own work and professional development.
  • Understand we’re #OneTeam, support your colleagues, build relationships based on trust and integrity and embrace collective success and opportunities to grow.
  • Have strong attention to detail and be highly organized, surround yourself with likeminded people who want to #BuildWithTheBest and encourage you to do your best work.

Additional Information

      Apply without meeting all requirements statement

      If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

      We believe in equal opportunities

      We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

      Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

      When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

      We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

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