Company Description

Checkout.com is one of the most exciting fintechs in the world. Our mission is to enable businesses and their communities to thrive in the digital economy. We’re the strategic payments partner for some of the best known fast-moving brands globally such as Wise, Hut Group, Sony Electronics, Homebase, Henkel, Klarna and many others. Purpose-built with performance and scalability in mind, our flexible cloud-based payments platform helps global enterprises launch new products and create experiences customers love. And it's not just what we build that makes us different. It's how.

We empower passionate problem-solvers to collaborate, innovate and do their best work. That’s why we’re on the Forbes Cloud 100 list and a Great Place to Work accredited company. And we’re just getting started. We’re building diverse and inclusive teams around the world — because that’s how we create even better experiences for our merchants and our partners. And we need your help. Join us to build the digital economy of tomorrow.

Job Description

Checkout.com is seeking an experienced Risk Operations Team Leader to manage and develop our Scheme Reporting and Registration team. This pivotal role involves overseeing day-to-day operations, driving team performance and ensuring all merchant registration and compliance reporting adhere strictly to global payment scheme standards.

The successful candidate will be responsible for leading the team to achieve operational excellence through structured task management, ongoing performance reviews, and targeted training initiatives. You will cultivate a positive work environment that prioritizes efficiency, accuracy, and accountability, ensuring the team consistently meets and exceeds internal and external compliance requirements.

How you’ll make an impact

• Lead, manage, and develop the Scheme Reporting and Registration team, fostering a collaborative and high-performance culture.

• Oversee and delegate daily operational tasks, ensuring accurate and timely merchant registrations and reporting.

• Implement clear performance metrics and regularly assess team performance, providing feedback and coaching to drive continuous improvement.

• Coordinate and prioritize workload effectively to meet business objectives, compliance deadlines, and internal targets.

• Ensure the team maintains complete adherence to payment scheme regulations and Payment Card Industry Data Security Standards (PCI DSS).

• Conduct regular quality checks and audits of merchant registrations and scheme reporting activities, promptly addressing any issues or discrepancies.

• Act as an escalation point for complex queries, facilitating timely resolutions and maintaining stakeholder satisfaction.

• Drive initiatives aimed at process improvement, operational scalability, and efficiency within the Scheme Reporting and Registration function.

• Collaborate closely with other internal teams and external vendors to streamline and optimize compliance processes.

• Stay updated on industry best practices, regulatory changes, and compliance requirements, ensuring the team’s ongoing alignment with these standards.

Qualifications

• 4-6 years of experience in team management, preferably in financial services.

• Proven leadership capabilities, including experience managing and motivating teams to achieve high-performance standards.

• Excellent organizational and task management skills, with the ability to prioritize and manage multiple deadlines effectively.

• Strong interpersonal and communication skills, capable of clearly articulating team goals and performance expectations.

• Demonstrated ability to drive performance through structured coaching, mentoring, and performance evaluation.

• Sound knowledge of global payment schemes and PCI DSS compliance requirements is essential.

• Bachelor’s degree holder or equivalent preferred.

• Fluency in written and spoken English is essential.

Additional Information

Apply without meeting all requirements statement

If you don't meet all the requirements but think you might still be right for the role, please apply anyway. We're always keen to speak to people who connect with our mission and values.

We believe in equal opportunities

We work as one team. Wherever you come from. However you identify. And whichever payment method you use.

Our clients come from all over the world — and so do we. Hiring hard-working people and giving them a community to thrive in is critical to our success.

When you join our team, we’ll empower you to unlock your potential so you can do your best work. We’d love to hear how you think you could make a difference here with us.

We want to set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. We’ll be happy to support you.

Take a peek inside life at Checkout.com via

• Our Culture video https://youtu.be/BEwnpHuadSw
• Our careers page https://www.checkout.com/careers
• Our LinkedIn Life pages bit.ly/3OaoN1U
• Our Instagram https://www.instagram.com/checkout_com/