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Employee Relations Business Partner

Checkr

Checkr

Operations
San Francisco, CA, USA
Posted on Thursday, January 4, 2024

About Checkr
Checkr builds people infrastructure for the future of work. And we believe everyone should have a fair chance to work. That's why we've designed a faster—and fairer—way to screen job seekers. Established in 2014 and valued at $5B, Checkr puts modern technology powered by machine learning in the hands of hiring teams, helping thousands of companies like Uber, Instacart, Netflix, Compass Group, and Adecco to hire great new people with an experience that’s fast, smooth, and safe.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr has been recognized as one of BuiltIn's 2023 Best Places to Work in the US and is a Y Combinator 2023 Breakthrough Company and Top Company by Valuation.

About the team/role:

The Employee Relations Business Partner will partner hands-on and strategically with critical cross-functional partners, people managers, and employees through performance management and workplace conflict issues to cultivate an innovative, high-performing, and inclusive culture.

This role will partner with managers and leaders when performance concerns arise, advise on next steps, and review documentation to ensure it is complete and effective. Participate in performance coaching conversations as needed and exit meetings. Investigate employee complaints and make findings. Conduct termination interviews and compile insights that will help inform proactive solutions. Ensure legal requirements are met in the handling of employee relations matters to ensure compliance and minimal exposure to liability.

Additionally, this role will assist in the design and at times administer, proactive programs and policies related to employee relations activities. Provide guidance, counseling, and training to managers and employees for policy interpretation and sensitive work-related issues. Perform other related tasks as assigned.

What you'll do:

  • Provide performance management and employee relations support, business partnership, thought partnership, and coaching to all levels of the organization including coaching leaders on recommended next steps, review documentation, provide feedback on performance improvement plans and written warnings.
  • Triage performance and employee relations casework and identify potential solutions to address different case types and actions appropriately using guidelines
  • Proactively assess team and manager development needs relative to performance management, make recommendations, and partner with L&D to implement appropriate solutions
  • Provide rigorous data analysis and reporting solutions based on business needs, highlighting key trends in employee relations to actively drive proactive solutions to minimize reactive work
  • Design and deliver targeted solutions with a high degree of focus on scale and growth, including conflict resolution and mediation, strategic planning on people policies and processes, and change management
  • Help balance risk, taking into account employee, business, and company perspectives
  • Help design and facilitate manager training based on trends
  • Integrate and partner with cross-functional partners on the People Business Partner, Legal, Learning & Development, and People Programs teams to implement solutions and help scale
  • Build collaborative and productive working relationships
  • Lead with integrity, respect, high personal standards and build personal credibility
  • Sort through ambiguity

What you bring:

  • Great communication skills, both in speaking and writing, is crucial. Adaptability in how you communicate depends on the leader you're working with; being clear, succinct, and respectful is also essential.
  • Ability to recognize cross-functional (outside of assigned client base) issues and proactively work to resolve them.
  • You operate humbly and drive initiatives with the overall betterment of the team and company in mind.
  • Great relationship builder not only with clients but also with key stakeholders in the people organization and cross-functional teams.
  • Deep employee relations experience
  • Key skills and abilities include leadership coaching, conflict resolution, influencing, facilitation, presentation, process development, analysis, and problem-solving.
  • Knowledge of federal, state, and local laws regarding employment policies and practices
  • Experience in a fast-paced, ever-changing environment is required
  • Ability to work independently and as part of a distributed team, and maintain confidential and highly sensitive information
  • Ability to handle multiple priorities and meet deadlines required
  • Proficiency in Google Apps (e.g., sheets, slides, and docs)

What you get:

  • A fast-paced and collaborative environment
  • Ability to influence the PBP brand and People processes
  • Opportunity to work with an executive who values the PBP role and partnership
  • Learning and development allowance
  • Competitive compensation and opportunity for advancement
  • 100% medical, dental and vision coverage
  • Unlimited PTO policy
  • Monthly wellness stipend, home office stipend

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.

One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.

The base salary range for this role is $140,080 to $189,520 in San Francisco, CA.

Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.