Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-focused software connects distributors with their customers to operate waste-free and efficiently. A problem of this magnitude requires a massive scale and only the best people will be able to solve it. Are you in?

Here’s what we’re up to: https://bit.ly/4fyXonB

As an Account Development Associate, your role is to engage with leads: chefs, owners, and purchasing managers from restaurants that already order from our clients (food distributors). These distributors share lists of their customers with Choco to persuade and onboard customers to use the app.

You’ll be part of a fast-paced, ever-evolving environment, where goals can shift monthly as we scale and iterate. You’ll take full ownership of your pipeline, collaborate deeply with teammates, and bring focus and understanding to every conversation. If you love the energy of a live office environment, being surrounded by motivated people, and learning by doing, then you’ll thrive here.

This isn’t traditional sales. You’re not cold calling or closing deals. You’re helping restaurant teams start using a free ordering app that’s been recommended to them by their food distributor, who are paying partners of Choco’s. You will also offer support to our food distributor customers.

WHAT YOU’LL BE DOING

• Reaching out to leads daily via phone, WhatsApp, email, and text — no cold prospecting

• Explaining how and why their supplier wants them to start ordering via Choco

• Onboarding restaurants to either Choco’s standard app or a white-labeled version

• Managing your own pipeline and converting restaurants into active, retained users

• Meeting dynamic performance targets around activation and engagement

• Logging all interactions and insights in Salesforce

• Collaborating cross-functionally to improve the onboarding experience

• Taking initiative to solve problems before they reach the customer

• Thriving in a team-first, in-office culture with constant coaching and collaboration
  

WE’RE EXCITED IF:

• You have experience in restaurants, hospitality, or customer-facing roles

• You speak fluent English; Spanish is a major plus as many of our restaurant partners prefer it

• You are comfortable using computers, CRMs, and juggling multiple tools/platforms at once to get the job done

• You love being in the office learning from peers, sharing energy, and celebrating wins together

• You’re a team player who values collaboration and shared success

• You take ownership of your work, pipeline, and outcomes and don’t wait to be told what to do

• You stay focused, manage your time well, and consistently get things done

• You seek understanding of your customers’ needs, your product, and your own development

• You always play offense, and you’re proactive, bring urgency, and drive action

• You’re a great communicator who can adjust to different personalities and scenarios

• You bring humility, curiosity, and purpose to every task

Compensation

$60,000-$68,500 OTE

Benefits includes:

• 25 days PTO per year

• Medical insurance plans (80% Company covered)

• 401k

• Enhanced parental leave (16 weeks paid)

• 1 month paid sabbatical after 4 years at Choco

• Quarterly team socials in Chicago

• $45 monthly gym subsidy

Choco was founded in 2018 in Berlin. Now, we are a dedicated team of over 200 Chocorians across Europe and the US. We seek hungry and humble individuals who embrace hard work, put our team first, and are committed to building a lasting company. Our mission demands urgency and speed while maintaining a long-term vision.

In just five years, Choco has raised $328.5 million and achieved unicorn status in 2022, with a valuation of $1.2 billion. We're supported by some of the world’s best investors like Bessemer Venture Partners, Insight Partners, Coatue Management, and LeftLane Capital.

Choco is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is available and accessible to everyone. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.