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Corporate Systems Engineer - New York, NY, Austin, TX, Toronto

Cockroach Labs

Cockroach Labs

Software Engineering
New York, NY, USA
Posted on Friday, April 5, 2024

Databases are the beating heart of every business in the world.

Cockroach Labs is the team behind CockroachDB, an open source, distributed SQL database. In addition to the open source version of the DB, we offer CockroachCloud, a self-service, fully managed cloud offering of CockroachDB. We aim to build infrastructure that keeps pace with the world, so developers can focus on what matters most: building the best products. Join us on our mission to Make Data Easy.

About the Role

CockroachDB helps anyone who needs to scale fast, survive anything, and thrive everywhere. We are looking for a Corporate Systems Engineer who will manage key systems (Okta, Jamf, Google Workspace, InTune). This role will report to the Senior Corporate Engineering Manager and work closely with the Security, Office & People teams. This role will be the second member of the Corporate Systems Team.

You Will

  • Act as an Okta administrator, configuring integrations & building workflows.
  • Interacting with and building custom API flows and integrations.
  • Be responsible for maintaining/troubleshooting our Mac fleet using Jamf & MDM. This includes keeping our Macs up to SOC2 and other compliance standards.
  • Expand our automations and zero-touch deployments.
  • Assist with managing our Windows fleet via Microsoft InTune.
  • Work closely with the Security team on maintaining endpoint health.
  • Write and maintain documentation for both internal team use as well as for users.
  • Work as an escalation point for the global Corporate Operations team.
  • Assist with Mobile Device Management for personal mobile devices.
  • Assist the Corporate Engineering team with broader projects such as New Office Expansions, Compliance Certifications, Automations, etc.

You Have

  • 3+ years of experience administering Okta
  • Experience creating detailed Okta Workflows as well as experience with Connector Builder
  • 3+ years of technical experience in a Level II & III support role supporting Jamf with both MacOS, and iOS
  • Jamf Certification 300 or equivalent work experience (Munki, Fleetsmith, Kandji)
  • Familiarity with Terraform or other IaC tools and concepts
  • Experience developing and maintaining scripts (Bash, Python)
  • An in-depth understanding of how to administer Apple’s Zero Touch Deployment system
  • Comfortable with supporting/maintaining Windows & Android systems if needed
  • Security centered mindset
  • Experience supporting national & international employees
  • An excitement for getting things done in a fast-paced environment

Expectations

In the first month, you will join your Corporate Systems Team and learn the processes in place for our various Corporate IT systems. We believe that it's essential for you to take this first month to become familiar with our technology, company, and our culture.

By your second month, you will assist the team with Okta, building Okta Workflows, Google Workspace, Jamf, Azure, or any other areas where the team needs your help. You will work with the team lead and management to plan current and future work.

As our team grows, you will have the opportunity to help shape the direction of our systems and endpoints. We want our employees to have a seamless productivity experience. Our best work should be invisible.

We also offer technical training and experienced mentorship to help you learn and grow continuously.

The Team

In addition to your reporting director, you will work closely with senior management.

Reporting to Richard Dachtera - Senior Manager, Corporate Engineering

Richard is the founding member of the Corporate Engineering team at Cockroach Labs. Over the last two and a half years he’s owned every aspect of the organization. He helped bring the company to SOC2 compliance, supported the company during the COVID transition and opened three offices for the company. Before Cockroach Labs he spent five years at Dropbox as their founding Corporate Engineer hire in New York and then Seattle. Outside of work he’s an avid photographer, with rolls of film easily found in his coat pockets. Also Richard is the unofficial photographer for the company, volunteering his time to take headshots for all employees.

Mike Geehan - Senior Director of Security

Mike Geehan is responsible for the safety and security of CockroachDB Cloud and surrounding infrastructure. Mike joined Cockroach Labs from a DC based start-up, and prior to that spent time in larger tech companies in a wide range of roles. Mike is focused on team development. Enabling and growing his team is paramount to the success of the team, and hence the business as a whole. Mike is based in Houston, Texas, and outside of work is focused on his family, his bikes, and in getting a cycling related non-profit organization off the ground.

Benefits

  • Competitive Health Insurance Coverage (for you & your dependents!)
  • Paid Parental Leave (with baby bucks)
  • Flexible PTO
  • Learning & Development Budget
  • Relocation Support (as applicable)

Cockroach Labs is proud to be an Equal Opportunity Employer building a diverse and inclusive workforce. If you need additional accommodations to feel comfortable during your interview process, please email us at accessibility@cockroachlabs.com.

The annual anticipated base salary range for U.S. candidates for this role is USD $115,000 to $145,000, plus commission if a sales role. We set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Actual salaries may vary and fall outside of this range depending on factors such as a candidate’s qualifications, geographic location, skills, experience, and competencies. In addition, we are often open to a wide variety of profiles, and recognize that the person we hire may be less experienced (or more senior) than this job description as posted. Salary is one component of the Cockroach Labs’ total rewards package, which includes stock options, health insurance, life and disability insurance, funds towards professional development resources, flexible PTO, paid holidays, and parental leave, to name a few! Salaries for candidates outside the U.S. will vary based on local compensation structures.