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Sales Support Specialist

Cohesity

Cohesity

Customer Service, Sales & Business Development
Heathrow, FL, USA
USD 25-31.25 / hour + Equity
Posted on Jun 12, 2025

Cohesity is a leader in AI-powered data security and management. Aided by an extensive ecosystem of partners, Cohesity makes it easy to secure, protect, manage, and get value from data — across the data center, edge, and cloud. Cohesity helps organizations defend against cybersecurity threats with comprehensive data security and management capabilities, including immutable backup snapshots, AI-based threat detection, monitoring for malicious behavior, and rapid recovery at scale.

We’ve been named a Leader by multiple analyst firms and have been globally recognized for Innovation, Product Strength, and Simplicity in Design.

Join us on our mission to shape the future of our industry.

Want to help us in our mission to secure the world’s data?

The Senior Sales Support Specialist provides support for the Public Sector and Commercial renewals teams. You’ll work closely with Sales, Operations, and cross-functional stakeholders to drive efficiency, and help optimize the end-to-end sales process.

As a Sales Support Specialist, you will be an individual contributor focused supporting our Federal and Commercial Sales teams across the U.S., reporting to the Director of Public Sector Renewals. Your role is vital to the smooth operation of our sales ecosystem—driving improvements in processes, tools, reporting, and day-to-day sales support that enable our teams to close deals faster and smarter.

We are a passionate, fast-moving team that thrives on collaboration, ownership, and making things better every day. We’re deeply committed to supporting each other and creating a culture where your voice matters and your work drives real impact. If you enjoy solving problems, improving systems, and working in a team that genuinely cares about its mission—and each other—you’ll feel right at home here.

HOW YOU’LL SPEND YOUR TIME HERE

  • Sales Administration Management (CRM, SFDC or Oracle), providing reports through (BO or OBIEE)

  • Partner closely with Operations team

  • Act as a trusted advisor to the operations team

  • Review current processes and improve via consolidation or automation

  • Track, report and maintain process metrics

  • Analyze and present key indicators to the Sales team

  • Perform User Acceptance Testing (UAT) of systems enhancements / launches when required

  • Manage queries on IBR’s, CRM for external stakeholders

  • Perform administrative process audit checks when required

  • Manage changes in systems, sales tools, processes, policies and operating models

  • Provide guidance and strategy on customer or order problems

  • Communicate regularly and effectively with leadership and team

WE’D LOVE TO TALK TO YOU IF YOU HAVE MANY OF THE FOLLOWING

  • 3+ years of experience in sales and operations

  • Experience working in the Technology or Enterprise Software Industry is a strong plus

  • High level of proficiency in MS office skill is a must

  • Strong personality, coupled with ability to build strong working relationships with other stakeholders and most importantly, comfortable working with Senior Management team is essential

Pay Range:

$25.00- $31.25 hourly

Disclosure Pursuant to Applicable State Equal Pay Transparency Laws - This position has a starting pay range as listed below. Actual salary depends upon many factors, including a candidate’s skills, qualifications and experience, location, and salary expectations, and therefore a starting salary at the low end, high end, or even above the stated range may be offered. This position may also be eligible for bonus compensation, commission (if in a sales function), and/or equity grants. Additionally, full-time employees are eligible to participate in our comprehensive benefits framework, including health and wellness benefits, vacation, paid holidays and refresh days, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

Pay Range :

$0.00-$0.00

The compensation noted above is based on an annualized hourly rate assuming normal full-time employment.

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Equal Employment Opportunity Employer (EEOE)

Cohesity is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at 1-855-9COHESITY or
talent@cohesity.com for assistance.

In-Office Expectations

Cohesity employees who are within a reasonable commute (e.g. within a forty-five (45) minute average travel time) work out of our core offices 2-3 days a week of their choosing.