We are seeking a highly professional and service-oriented Executive Headquarters Coordinator to be the first point of contact at our global headquarters. This individual will play a pivotal role in creating a welcoming and seamless experience for employees, executives, customers, and visitors. The ideal candidate thrives in a fast-paced, high-visibility environment, balancing front-of-house presence with behind-the-scenes operational support.

This is a unique opportunity to represent our company at the highest level, working at the intersection of workplace and customer experience. As our Executive Headquarters Coordinator, you will play a central role in shaping the first and lasting impressions of our headquarters.

HOW YOU'LL SPEND YOUR TIME HERE:

Reception & Guest Experience

• Serve as the face of our headquarters, providing a polished, warm, and professional welcome to employees, customers, and guests.

• Greet and host VIP visitors with exceptional professionalism and discretion.

• Manage reception operations, including visitor registration, badging, and lobby readiness.

• Assist with visitor parking arrangements, ensuring a smooth and stress-free arrival experience.

• Support Executive Briefing Center (EBC) events, ensuring guest experience is seamless from arrival to departure.

• Anticipate and respond timely to guests, Executives, and EAs’ needs with service excellence.

• Maintain a professional dress code and appearance at all times, projecting the company’s values and brand.

Executive & Customer Support

• Partner with Sales, Customer Success, and Executive teams to prepare for customer briefings, executive meetings, and leadership events.

• Support logistics for customer visits, including room set-up, catering, AV, and materials.

• Provide on-the-ground support during EBC sessions and executive meetings.

Operations & Vendor Management

• Liaise with Workplace, Security, and IT teams to maintain a professional and safe environment.

• Coordinate with vendors (food & snack, janitorial, AV, etc.) to ensure service standards are met.

• Track supplies and oversee lobby/event area readiness.

• Assist with administrative work such as expense management, FedEx shipping & receiving, front desk deliveries.

Event & Culture Support

• Assist in execution of onsite events, employee engagement activities, and leadership town halls.

• Provide administrative and logistical support for company meetings and celebrations.

• Contribute to creating a vibrant and welcoming workplace culture.

WE'D LOVE TO TALK IF YOU HAVE MANY OF THE FOLLOWING:

• 5+ years of experience in a receptionist, front-of-house, executive assistant, or hospitality role; tech or high-profile corporate HQ experience strongly preferred.

• Strong organizational skills with the ability to multitask and manage competing priorities.

• Experience with visitor management systems, badging processes, and parking coordination.

• Proficiency with Microsoft Office tools or similar and Workplace systems (visitor management, room booking, etc.).

• Outstanding interpersonal and communication skills - both verbal and written - with executive presence and professionalism.

• Demonstrated discretion, reliability, and ability to handle confidential information.

• Ability to remain calm, proactive, and adaptable in fast-changing or high-pressure environments

• A role model for professional conduct, positive energy, and team collaboration

• Ability to be on-site every day from 8am to 5pm, and flexible in supporting occasional after-hours events.

• Ability to lift up to 5–10 lbs and move supplies as needed for events.

• Alignment with our RADIO values (Respect, Authenticity, Deliver, Innovation, Customer Obsession)

What We’re Looking For:

• A hospitality mindset: warm, professional, and service-oriented.

• A detail-driven operator: anticipates needs, ensures flawless execution.

• A collaborative teammate: works across Workplace, People, Security, IT, and Executive teams.

• A brand ambassador: projects the culture, values, and professionalism of our company to everyone who enters our HQ.