Quality Assurance Manager
Coursedog
Quality Assurance
Remote
Posted on Feb 4, 2025
We seek an innovative, fast-learning, and detail-oriented person to join our Engineering team as a QA Manager. Our ideal candidate thrives in a fast-paced environment and cares deeply about quality and user experience.
- Department
- Engineering
- Employment Type
- Full Time
- Location
- Remote
- Workplace type
- Fully remote
- Compensation
- $135,000 - $170,000 / year
Key Responsibilities
- Oversee and manage our individual contributor QA engineers, leading them through planning, execution, coaching, and career development.
- Work closely with stakeholders across engineering, product and support to refine and evolve Coursedog’s quality assurance and testing processes.
- Define quality standards and implement quality control procedures to ensure that releases meet the quality bar.
- Own the quality dashboard, tracking and evolving metrics and KPIs such as code coverage, escaped defects, mean time to resolution, change failure rate, and SLA attainment.
- Define standards for system stability and response time and collaborate with other engineering leaders to ensure the standards are met.
- Collaborate with engineering managers, product managers, and tech leads to define, track, and ensure successful execution of the manual and automated testing deliverables for team sprints.
- Serve as council lead for Coursedog’s strategic quality initiatives, collaborating with council members to ensure and report on continued progress against company wide tasks and deliverables.
- Ensure QA processes are state of the art and leverage a modern set of tools, frameworks, and technologies.
- Jump in and work in a hands-on capacity as needed to participate in testing and deliver unit, component and integration tests across the product suite.
Skills Knowledge and Expertise
- 5+ years of relevant QA work experience and 2+ hands-on technical management experience.
- Track record of successfully setting and meeting quality standards for enterprise scale SaaS applications.
- Expertise in best practices and conventions for testing and automation, including familiarity with tools such as Cypress and TestRail.
- Ability to clearly articulate quality standards, testing processes, and expectations to technical and non-technical stakeholders.
- Passionate about advocating for the end-user by ensuring that quality standards align with customer expectations and business objectives.
- You thrive in a fast-paced, flat environment with a focus on continuous improvement, ownership, and adaptability.
- BS, MS, or Ph.D. in computer science or related field.
Nice To Haves
- Experience with Node.js, Express, Vue, and MongoDb.
Working at Coursedog
Benefits
- Healthcare: We pay 99% of your medical, dental, and vision coverage and 75% of the premium for your spouse and/or dependents
- Retirement: We offer a 401k plan on day one of your employment.
- Paid Time Off: We value work-life balance and provide a high amount of autonomy. In service to this, our Paid Time Off policy has no annual limit.
- Remote-First: We value flexible working hours over set hours, results over number of hours, and asynchronous communication focused on transparency over need-to-know access.
- Equity: You’ll be contributing to the team's success, so you deserve to share in it. Every employee on our team gets a meaningful equity allocation.
- Parental Leave: To help support new parents in the workplace, we offer up to 12 weeks of paid parental leave.
Diversity, Equity, and Inclusion
Coursedog is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization and creating an inclusive environment for all.
We value and encourage the contributions of our employees and strive to create an environment where everyone can reach their full potential and drive outstanding results. We draw strength from our range of interests, backgrounds, and perspectives
We strongly encourage applicants from all backgrounds to apply.
All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Accommodations
Accommodations are available for applicants with disabilities in all phases of the application and employment process. On your application, you will be prompted to inform us If you need any accommodation during this process.
About Coursedog
Our mission is to break down barriers to opportunity for students.
Coursedog provides higher ed with modern technology solutions – empowering institutions, students, and communities across the globe.
Coursedog's founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog's co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today.
Coursedog provides higher ed with modern technology solutions – empowering institutions, students, and communities across the globe.
Coursedog's founding story is rooted in the desire to help students achieve their highest goals. In 2018, Coursedog's co-founders and then college students, Justin Wenig and Nick Diao, were frustrated by how difficult it was to get into the classes they needed to graduate on time. After speaking with higher education provosts and registrars to better understand how academic scheduling works, they came away with a vision that permeates the company today.
Coursedog has raised $113M total capital as a remote-first, hyper-growth startup currently backed by JMI Equity, and with past investments from YC and First Round Capital. We were recently ranked in Forbes top 500 US startup employers and our employee engagement scores rank in the top 5% of tech companies.
Our Hiring Process
Stage 1:
Applied
Stage 2:
Initial Phone Conversation
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