Head of Information Services / Chef des services d'information
dcbel
dcbel Inc. (www.dcbel.energy) is a growing company developing technology and designing products that will make clean, efficient, and sustainable energy accessible to all — because everyone in the world deserves energy without compromise.
dcbel at the leading edge of the residential energy revolution, enabling decentralized energy consumption and production through its vertically integrated suite of energy hardware and software products, and their supporting infrastructure. Our flagship product, the dcbel Home Energy Station, is a small wall mounted device that gives everyone ownership over their energy supply by using solar power to charge their EV and home, unlocking their EV’s battery for backup power (V2H), and optimizing the energy flow between their solar panels, EVs, backup battery and the grid.
The opportunity
The Head of Information Systems is responsible for planning, design, development, implementation and support of sustainable and secure information system and technology services to dcbel. The incumbent shares overall responsibility for day-to-day management of IST with the other Heads and the CIO. The Head of IS demonstrates leadership in the successful deployment, support and evolution of the dcbel Information Systems and Data infrastructure. The Head of IS is responsible for defining, providing, refining, improving, and modifying the services provided in response to changes in business processes, next-generation technologies, and dcbel priorities.
Main responsibilities
- Participates in the development of the long-term vision and planning for the department
- Develops the Information Systems group’s annual plans and priorities, and is a key contributor to the creation and execution on strategic planning for IS Team
- Leads the intake and successful delivery of information systems projects and is accountable for the creation of related governance bodies for management and oversight of information systems projects (Steering, Management, Operational committees).
- Oversees hiring and overall management of the Information Systems group
- Deploys staff to meet the goals and objectives of the Information Systems group most appropriately
- Coaches, trains, and develops employees to enable their professional development
- Gathers and submits budget requests for information systems across dcbel
- Reviews and approves ongoing information system expenses
- Approves annual performance plans and conducts regular reviews with direct reports
- Building strong collaborative partnerships with many cloud-based vendors and services
- Design and implementation of technical solutions to meet business requirements
- Integrity of applications through defined QA, testing, and vendor management practices
- Solutions design and consulting support to units across dcbel
- For selected programs and projects, the Head of IS may engage the services of a Project or Program Manager to ensure successful delivery of cross-departmental initiatives.
- Plays a key leadership role for dcbel in the information systems pre-acquisition and acquisition processes (including Business Analysis, Requirements gathering, RFI/RFP processes, and contract negotiations)
- Maintains a future-oriented outlook for dcbel information systems, staying up-to-date on industry and higher education trends that may impact dcbel
- Implements back-end ERP-level applications
- Promotes and implements a modern system-to-system data architecture and integration capability that creates bridges between information systems to better employee experience
- Ensures integration with core applications (e.g., Microsoft 365, Microsoft powerplatform)
- Implements connectivity with external partners (e.g., contract manufacturer, supplier, etc.)
- Oversees Applications Administration and Database Administration functions
- Provides support for, and use of, both on-premises and cloud-based infrastructure platforms
- Ensures the requisite production support for dcbel information systems, including, where necessary, an emergency on-call service for critical information systems
- Provides support for, and incorporation of, guiding principles for cybersecurity, data privacy, usability and digital accessibility into all information systems and data platforms
- Establishes and maintains strong relationships with departmental leadership teams across dcbel
- Builds strong relationships and strategic alliances with external technology partners
- With the CIO, works collaboratively with senior leaders across dcbel to be responsible for Information Systems at dcbel, including all aspects of applications lifecycle management
Key requirements
- University degree or equivalent post-secondary education and/or experience required.
- 10-12 years of progressive experience with a proven track record of achievement and success within Information Technology.
- 10+ years of experience in ITIL / ITMS Approach.
- 5+ years in a leadership role.
- Proven experience managing large, distributed IS teams.
- Strong knowledge of software development methodologies, including Agile/Scrum.
- Proficiency in technology strategy, cloud infrastructure, and software architecture.
- Experience with budget management, project planning, and resource allocation.
- Proven ability to match information systems needs with the current and future business issues
- Strong leadership skills essential, with a demonstrated positive track record of leading a cohesive team with common goals and measurable outcomes in a complex IT environment.
Bonus skills
- Bilingual English and French.
Profile
- Entrepreneurial mindset, result oriented and strong EQ with a proven collaborative approach to bring together department across dcbel.
- Demonstrated ability to influence, negotiate, and develop relationships at senior levels and across a wide range of personalities and functions.
- Strong business acumen with a demonstrated ability to manage multiple competing priorities at once, and to create a collaborative strategic plan to align the efforts of a large team.
- Ability to communicate technical concepts to both technical and non-technical audiences.
- Strong organizational and problem-solving skills combined with excellent analytical and planning abilities.
- Ability to conceptualize and address current and future challenges in a logical manner.
- Demonstrated reasoning and decision-making ability at a senior management level.
- Flexible and adaptable management style.
- Innovator with a high energy level.
What's in it for you
- Be part of a company that is backed by numerous globally respected investors and has world-changing patents in an industry changing for the first time in history.
- Grow your professional experience amongst blue chip partners and a close-knit team of committed and experienced energy experts who deeply care about the work they do.
- Full benefits package including Health insurance, Health virtual care, employee stock options plan (ESOP) and flexible hours. Parking available or with our employer commute program a short walking distance from Metro Namur.
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