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Senior Legal Response Analyst

Discord

Discord

IT, Legal
Remote · Australia
Posted on Wednesday, February 7, 2024

Discord is seeking a Sr. Legal Response Analyst to join our growing Legal Response team. As a Sr. Legal Response Analyst, you’ll manage Discord’s responses to sovereign reporters inquiries and requests. You’ll also contribute to team projects while working closely with cross functional partners.

The Legal Response team currently manages law enforcement, intellectual property, and privacy requests. Reporting to our Senior Manager of Legal Response, you’ll contribute to the team’s core work by overseeing sovereign reporter operations and assisting in other key areas as well. You will have the opportunity to create documentation and best practices, and be involved in high impact work streams.

What You’ll Do:

  • Manage sovereign reporter inquiries and requests in a timely and professional manner.

  • Manage overseeing global government removal requests for illegal content.

  • Create and build on existing metrics to provide visibility to senior leadership.

  • Review sensitive content and action accordingly based on our enforcement policies.

  • Handle law enforcement inquiries and requests for information.

  • Create and update documentation for certain workflows and policies.

  • Participate in on-call rotation for emergency disclosure requests.

What You Need:

  • Previous experience working in trust and safety, legal response, or similar role.

  • Familiar with laws and regulations related to illegal content and data disclosures.

  • Ability to handle a high volume of legal document intake and processing.

  • Analytical approach to gathering and presenting data to inform decisions and the ongoing tracking of success metrics.

  • Strong attention to detail and ability to work autonomously.

  • Ability to find opportunities for improvement & process efficiencies.

  • Comfort with reviewing sensitive, explicit, and/or potentially disturbing content.

Bonus Points

  • DSA knowledge

  • Previous experience working with law enforcement and government agencies

About Us

Discord is a voice, video and text app that helps friends and communities come together to hang out and explore their interests — from artists and activists, to study groups, sneakerheads, plant parents, and more. With 150 million monthly users across 19 million active communities, called servers, Discord has grown to become one of the most popular communications services in the world. Discord was built without selling ads or user data and instead, offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!