Recruiting Associate (London, United Kingdom)
Figma
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, design and build better products — from start to finish. Whether it’s consolidating tools, simplifying workflows, or collaborating across teams and time zones, Figma makes the design process faster, more efficient, and fun while keeping everyone on the same page. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
We’re looking for a Recruiting Associate to join our Talent Enablement team. This person will play a pivotal role in supporting our team with scheduling, ensuring interviews run smoothly and efficiently, and supporting our Tier 1 recruiting requests, which help unblock our recruiting team and ensure an exceptional experience. The ideal candidate for this role is able to manage schedules, communications, and partnerships with ease. This role is essential in elevating our recruiting, interviewer and candidate experience. You’ll work closely with recruiters, leaders, and executive assistants from different departments to make sure all their collective needs are supported.
This is a full time role held from our London Hub.
What you’ll do at Figma:
- Act as a primary point of contact for candidates, recruiters and internal partners. Develop strong relationships and champion Figma's culture throughout the interview process.
- Coordinate a high volume of sophisticated scheduling requests including zoom screens, assessments, presentations, virtual onsite interviews and pre/post-interview meetings with supporting confidential and time-sensitive hiring process.
- Use Greenhouse, our applicant tracking system, to organize information and reinforce relevant recruiting processes across the team. Use ModernLoop, our interview scheduling tool, to schedule and handle interviews.
- Partner with Executive Assistants to create harmonious candidate/interviewer experience.
- Partner with the recruiting team to support all functions including communication, scheduling support, training, troubleshooting and process improvement.
- Drive process improvements and enhance candidate experience, contributing to the continuous evolution of recruitment strategies and team efficiency.
- Handle Tier 1 Recruiting Requests in our ticketing system Freshservice:
- Scope, solve and respond to internal tickets regarding candidate processing, job posts, recruiting tools, offers, etc.
- Provision access for recruiting tools.
- Manage recruiting administrative logistics including job opening and closing, maintenance, and more.
- Improve the quality of our ATS by identifying gaps in data integrity, recommending solutions and completing new data hygiene projects.
We'd love to hear from you if you have:
- At least 1 year of recruiting coordination experience or equivalent experience
- Excellent written and verbal communication
- Excellent organizational skills and attention to detail
- A great teammate mentality - you’re willing to adjust and help where needed
- Knowledge of the recruiting process and experience navigating an ATS
- A customer service mentality; you optimize for candidate and partner experience and can translate information quickly and clearly to the end user
- You’re comfortable making decisions in a timely manner, sometimes with incomplete information and under tight deadlines and pressure
While not required, it’s an added plus if you also have:
- Experience with Greenhouse ATS, ModernLoop Scheduling Tool, Google Suite, Slack and Asana
- You are naturally curious and ask questions/capture evidence to identify the root cause of an issue.
- Proven track record to prioritize tasks
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.