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Compliance Testing Manager



Utah, USA
Posted on Friday, June 14, 2024

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2024 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

Flex Compliance is seeking an experienced and qualified compliance professional to fill the role of Compliance Testing Manager to build and execute Flex’s Compliance testing and monitoring plan.

This role will help operate Flex’s testing and monitoring program and will focus on developing and executing the first-line monitoring and testing plan across the product lifecycle. This individual will be responsible for the development and implementation of risk-based testing, liaising with product, operations, compliance, and legal teams to ensure regulatory adherence. The role will also provide the opportunity to identify control gaps and requirements for improvements to enable sustainable growth and a successful customer experience..

This role is hybrid with on-site expectations of 2-3 days per week in our New York Headquarters. We will also consider remote employees in Utah.

What you’ll do

  • Develop test plan for business units based on risk assessment of applicable rules and regulations
  • Identify detailed risks and controls relevant to area being tested
  • Develop test scripts based on regulatory, policy, and procedural requirements and risks and controls
  • Execute every step of testing, including scoping, planning, fieldwork, and reporting
  • Liaise with process and risk owners to understand business processes, educate on potential risks, and communicate control expectations
  • Identify and document findings and required remedial actions based on regulatory, operational, and reputational risk
  • Communicate findings constructively and effectively to relevant stakeholders
  • Work with business unites and cross-divisional stakeholders (e.g., technology, operational, and compliance) to drive and track resolution of findings, assisting with problem-solving to remove roadblocks where required
  • Design and work to implement and maintain automated issue reporting that enables leadership to make informed decisions
  • Develop and run programmatic continuous monitoring strategies, including of issues and complaints, across the Consumer businesses, with a focus on proactive risk mitigation
  • Utilize automation to improve efficiency of monitoring and testing

Key qualifications

  • Minimum of 4-8 years work experience in or related to consumer regulatory monitoring and testing and/or compliance, internal audit, business controls, or other testing functions
  • Team-oriented with a positive attitude and strong sense of ownership and accountability
  • Highly motivated self-starter with strong organizational skills, exceptional attention to detail, and the ability to remain organized in a fast-paced environment
  • Strong interpersonal, and relationship management skills
  • Proven ability to apply strategic thinking and analytical skills to complex organizational and business issues
  • Ability to share thoughtful ideas and input on shared assignments
  • Strong written and verbal communication skills
  • Integrity, ethical standards, and sound judgment; ability to exercise discretion with respect to sensitive information
  • Proficiency in Snowflake, Splunk, Excel macros, Tableau
  • Relevant certification or industry accreditation (e.g., CRCM) a plus
  • Experience with data analytics a plus

The national pay range for this role is $118,000-$140,000 in base salary. Individual compensation will be commensurate with the candidate's experience aligned with Flex's internal leveling guidelines and benchmarks.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits. For full time, U.S. based employees we offer:

  • Competitive pay
  • 100% company-paid medical, dental, and vision
  • 401(k) + company stock options
  • Unlimited paid time off with a PTO minimum + 13 company paid holidays
  • Parental leave
  • Flex Cares Program: Non-profit company match + pet adoption coverage
  • Free Flex subscription