Make a game-changing next move.

Learn more about the opportunities in Coatue's portfolio.

Senior Product Manager, Observability



Posted on Thursday, April 13, 2023

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

We're looking for a Senior Product Manager to build the future of our Observability offering. This PM will work to build out the future of GitLab’s Observability capabilities, from the ground up.

Check out our Monitor:Observability and Product Direction Handbook pages to learn more.

We also recommend looking at our Company Page and the Product Handbook to get started.

Individual Responsibilities

Senior Product Managers are leaders and are expected to be experts in their product domain and viewed as such by the community and internally at GitLab. They are expected to prioritize and manage their products with minimal guidance from leadership or other product team members. As a Senior Product Manager at GitLab, you are primarily responsible for:

  1. Understanding and communicating the problem of our users and customers
  2. Defining requirements for a solution that is loved by our users and customers
  3. Ensuring our product is viable for GitLab
  4. Driving the product in the right direction - consistently deliver outsized impact to their stage and category KPIs or other GitLab KPIs
  5. Taking an active role in defining the future - mastering the competitive and market landscape of their product domain and understanding how this landscape impacts the product roadmap
  6. Managing the product lifecycle end-to-end - document ROI or impact for a given action, feature, or prioritization decision
  7. Engaging with stakeholders in two-way communication - representing GitLab as a product and domain expert in front of industry analysts, strategic customers, industry events/conferences, and other events
  8. Leading by example - mentoring less experienced Product Managers to enable them to add more value sooner


  • Experience in product management
  • Expertise in the Observability space
  • Strong understanding of the SRE persona and their workflow
  • Experience working with observability technologies such as Open Telemetry, Prometheus, Open Tracing, Jaeger, Grafana, etc.
  • Experience with distributed systems, particularly microservices architectures (Eg: Kubernetes)
  • Excellent communication skills and the ability to translate complex requirements into actionable iterations
  • Trust and empower your development group to deliver great products
  • Have a passion for design and usability
  • Receptive to coaching and feedback

Nice to haves

  • Prior experience bringing new products to market in both a startup and mid-market or enterprise environment
  • Prior experience in security
  • Prior experience or education in machine learning or artificial intelligence
  • Experience with GitLab, Git, and the Git workflows

Hiring Process

  • Selected candidates will be invited to schedule a screening call with our Global Recruiters
  • Selected candidates will then be invited to schedule a Hiring Manager Interview with our Group Manager, Product
  • Candidates will then be invited to schedule an interview with a Principal Engineer and Product Design Manager
  • Candidates will then be invited to schedule a Deep Dive interview with a Product Manager
  • Selected candidates will then be invited to schedule a final interview with the Senior Director of Product Management

Additional details about our process can be found on our hiring page.

The base salary range for this role’s listed level is currently for residents of listed locations only. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
Colorado/Washington pay range
$127,600$246,200 USD
California/New York/New Jersey pay range
$127,600$273,600 USD

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.