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Senior Site Reliability Engineer



Software Engineering
Europe · Middle East · Asia · Remote
Posted on Friday, September 22, 2023

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

Senior Site Reliability Engineer

EMEA, Remote

As a Site Reliability Engineer at GitLab, you are responsible for keeping all user-facing services and other GitLab production systems running smoothly. SREs are a blend of pragmatic operators and software craftspeople that apply sound engineering principles, operational discipline, and mature automation to our operating environments and the GitLab codebase.

SREs specialize in systems (operating systems, storage subsystems, networking), while implementing best practices for availability, reliability and scalability, with varied interests in algorithms and distributed systems. is a unique site and brings with it unique challenges: it is the largest GitLab instance in existence (and in fact, one of the largest single-tenancy open-source SaaS sites on the Internet). The team’s experience feeds back into other Engineering groups within the company, as well as to GitLab customers running self-managed installations.

What you’ll do

  • Work embedded in the IDE team. You will report to the Practices team’s manager but will participate in the IDE’s team/’s processes and meetings to make sure you are successful.
  • Effectively manage and maintain the infrastructure for remote development
  • Manage application deployments using Helm charts and the Kubernetes ecosystem.
  • Optimize the infrastructure on Google Cloud Platform. Utilizing GKE, Terraform, Ansible, and other tools.
  • Track the health, performance, and availability of the remote development infrastructure using observability and monitoring tools
  • Participate in an on-call rotation

What you’ll need

  • A deep understanding of Kubernetes and its core concepts
  • Experience with the Kubernetes ecosystem
  • Google Cloud Platform expertise, specifically around networking, GKE configuration, and scaling
  • Experience with Terraform, Ansible, and other tools like Chef.
  • Experience with Observability and Monitoring tools
  • Previous experience in an SRE or relatable team, driving efforts and mentoring others..
  • Think about systems: edge cases, failure modes, behaviors, specific implementations.
  • Know your way around Linux and the Unix Shell.
  • Have an urge to collaborate and communicate asynchronously.
  • Bonus: Experience in programming skills: Shell, and Ruby and/or Go

About the team

The Practices Team is a subgroup of the Reliability Team.

Our mission is to ensure the reliability, performance, and availability of by partnering with Stage Groups to ensure that features and services are designed and implemented with reliability in mind. The team collaborates with Stage groups to build, maintain, and improve services and ensure the services' SLO is met as per's availability and performance goals.

How GitLab will support you

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.


Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.