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Manager, Social Media



Marketing & Communications
San Francisco, CA, USA
Posted on Tuesday, June 11, 2024

Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth. The Revenue Intelligence Platform uses proprietary artificial intelligence technology to enable teams to capture, understand and act on all customer interactions in a single, integrated platform. More than 4,000 companies around the world rely on Gong to support their go-to-market strategies and grow revenue efficiently. For more information, visit

Gong is looking for an experienced social media leader to join our growing Content team. In this role, you’ll lead our social media and brand content strategy, creating one-of-a-kind content that represents the Gong brand and platform, and engages new audiences across channels. We’re growing our brand presence this year and you will be a pivotal part of this expansion. You will work cross-functionally, interpreting briefs and messaging frameworks to develop social strategy, and awareness campaigns fueled by compelling content across podcasts, blogs, video content, influencer marketing programs, and more. You are in the know about the latest trends and move quickly to lead the conversation with our community.

  • Lead Gong’s social media and brand content strategy, knowing what channels to invest in and how to create memorable content and campaigns.
  • Ensure the successful execution of day-to-day operations, including original content creation, publishing, landscape listening, community management, and analytics.
  • Leverage social measurement to share cross-functionally relevant insights and actionable recommendations.
  • Partner with the digital team to make recommendations for paid social to expand reach and increase both engagement and followers.
  • Develop processes and best practices to scale our social media and brand content function as we grow.
  • Partner with senior leaders and content creators to amplify our content and campaigns across personal channels.
  • Develop our influencer marketing program - know who we should be partnering with and how to create authentic content.
  • Manage the strategy for our CRO podcast, Reveal, to increase subscribers and listeners with our target audience.
  • Ensure all content is world-class, on-brand, and consistent in terms of style, quality, and tone of voice.
  • 6+ years of proven social media and brand content experience in-house or at an agency.
  • 2+ years of people management experience.
  • Experience working cross-functionally with internal teams and leadership to develop cross-functional social media content and campaigns.
  • Exceptional writing, editorial, and communication skills – experience writing for social is a must.
  • A creative mindset, with the ability to quickly identify trending topics and know when to engage.
  • A detail-oriented approach, with the ability to manage multiple, high-profile projects and deliverables.
  • Know how to get the most out of your content with AI. A podcast? Webinar? Guide? You’re ready to repurpose and get more out of it for other channels, and know how to use AI to get it done effectively.
  • Comfortable with making data-backed decisions to improve content strategy.
  • Seasoned knowledge and appetite to learn emerging social and content tools and tactics.
  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
  • Mental Health benefits with covered therapy and coaching.
  • 401(k) program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $133,500 - $157,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit for more details.