Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io.

We are seeking a strategic and hands-on Senior Manager of IT Engineering to lead our DevOps and Automation initiatives. This role will drive the modernization, scalability, and efficiency of our operations by developing automation frameworks, optimizing cloud infrastructure, and enabling seamless integration between systems. You will oversee a team of engineers responsible for building and maintaining automation pipelines, monitoring systems, and ensuring that our IT services are robust, secure, and continuously improving.

RESPONSIBILITIES

• Lead and mentor a team of DevOps and automation engineers, providing technical guidance, career development, and performance management.
• Define and execute the IT automation and DevOps roadmap aligned with organization goals.
• Collaborate with cross-functional leaders (IT Operations, Security, Product Engineering, and Compliance) to drive operational excellence.

• Design, implement, and manage CI/CD pipelines and infrastructure-as-code (IaC) using tools such as Terraform and Jenkins.
• Oversee configuration management and deployment automation across multi-cloud environments.
• Ensure system reliability, performance, and scalability through monitoring and observability solutions.

• Identify opportunities for automation across IT processes (provisioning, onboarding, compliance, incident management, etc.).
• Build and maintain scripts, bots, and workflows to improve operational efficiency.
• Drive the adoption of automation platforms and self-service tools for internal teams.

QUALIFICATIONS

• 8+ years of experience in IT engineering or DevOps, with at least 3 years in a leadership role.
• Proven experience with automation tools (Workato or Moveworks preferred) and scripting languages (Python, PowerShell, Bash).
• Deep understanding of CI/CD, IaC, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP).
• Strong background in systems monitoring, logging, and observability (Datadog, Splunk, Prometheus, etc.).
• Experience implementing best practices and integrating security in pipelines.
• Strong analytic skills with a bias for action and continuous improvement.

PERKS & BENEFITS

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000 - $192,000 USD.

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets.

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

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