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Staff Product Analyst, Self Serve (Remote, Canada EST)

Grafana Labs

Grafana Labs

IT, Product
Remote · Canada
Posted on Thursday, February 8, 2024

This is a remote position. We are looking for candidates in the Canadian Eastern time zones.

About the Role

We are looking for a Staff Product Analyst who can lead our product analytics function, from guiding the implementation of product analytics tooling (e.g., FullStory, Rudderstack, etc.) to strategy and roadmap prioritization/development. Grafana has recently launched a number of new products, many of which we recently unveiled at ObservabilityCON 2023 (e.g., Asserts, App O11y, Frontend O11y, Beyla) - as a result we’re really looking to ramp up our product analytics capabilities, particularly focused around these new product areas.

This role will partner closely with our PM, UX, and Engineering departments and report to our Director of Analytics. You will be joining a relatively small, but growing, data team - 3 analysts and 1 data engineer - so we often lean into being scrappy - finding the highest leverage areas of impact, punching above our weight, and over-indexing toward a bias for action.

You Will

  • Partner cross functionally across Product to establish top-level KPIs, dashboards, and product roadmap planning
  • Guide the instrumentation of product data in collaboration with our PMs, UX, and Engineering teams
  • Play a key role in the implementation of our product analytics tooling (e.g., Rudderstack, FullStory) and product A/B testing
  • Develop dbt models to transform and test our product data in partnership with our Analytics Engineering team
  • Work with our product leaders and FP&A to establish departmental goals and revenue targets

You have

  • Experience partnering across product and engineering organizations, and familiarity with typical product KPIs and frameworks (e.g., DAU/MAU, funnels, A/B testing)
  • SQL: writing complex yet efficient SQL is a daily habit for you
  • Data Visualization: experience with any of the following tools Tableau, Looker, Hex, or of course, Grafana!
  • Experience writing dbt models, and implementing product analytics tooling (e.g., Heap, Pendo, Amplitude, FullStory)
  • Excellent communication skills, able to explain technical topics to non-technical audiences, and maintain many of the essential cross-team and cross-functional relationships necessary for the team’s success

A plus if you have

  • Knowledge about observability
  • Familiarity with Airflow or Prefect - generating ad hoc ETL jobs.

In Canada, the Base compensation range for this role is CAD 146,000 - CAD 175,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here

About Grafana Labs: There are more than 950,000 active installations of Grafana around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps companies including Bloomberg, JPMorgan Chase, and eBay manage their observability strategies with full-stack offerings that can be run fully managed with Grafana Cloud, or self-managed with Grafana Enterprise Stack. The Grafana stack has grown to include four other open source projects, Grafana Loki (for logs), Grafana Tempo (for traces), Grafana Mimir (for metrics), and Grafana OnCall (for on-call management).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you're excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, colour, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organisation and we’re working hard to make sure that’s the foundation of our organisation as we grow.
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