Product Manager

ID

2025-6976

Category

Product Management

Position Type

Full-Time

• Contribute to the product roadmap in partnership with senior product leadership, ensuring alignment with market needs, business priorities, and strategic objectives
• Define, monitor and measure non-functional requirements (NFRs), service level objectives (SLOs), and service level agreements (SLAs) to ensure product features meet enterprise-grade performance, security, and reliability standards
• Collaborate with engineering, design, and quality assurance teams to deliver features that meet scope, quality, and timeline commitments
• Develop clear, value-driven epics, user stories, and acceptance criteria informed by market insights and stakeholder input
• Actively participate in Agile ceremonies and ensure delivery plans remain on track and adaptable to shifting priorities

• Gather and synthesize insights from customers, market research, and internal teams to inform product decision
• Translate complex business requirements into actionable development items, leveraging AI-enabled tools for efficiency and consistency
• Prioritize backlog items based on business impact, market urgency, and customer value
• Partner with compliance teams to ensure product features meet healthcare regulations and security standards

• Serve as a bridge between technical and non-technical teams, ensuring shared understanding of product goals and constraints
• Work closely with UX/UI to advocate for user-centered design and optimal user experiences
• Partner with customer success, support, and marketing to enable effective go-to-market strategies, adoption, and customer education
• Engage with leadership to provide visibility into progress, risks, and product performance metrics

• Analyze product usage data, KPIs, and customer feedback to identify enhancements and drive continuous optimization
• Support impact analysis for proposed changes and contribute to release planning to ensure seamless delivery
• Maintain awareness of industry shifts, competitive offerings, and payer/provider needs to inform future iterations and long-term vision
  

• Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field
  5+ years of experience in product management, business analysis, or Agile product delivery
• Familiarity with healthcare or healthtech domains, ideally in payer systems or claims processing
• Familiarity with cloud platforms (AWS, Azure, GCP) and cloud-native architectures
• Experience working with cross-functional teams in a SaaS or software development environment
• Experience with Agile tools (e.g., Jira, Confluence) for backlog and requirements management
• Familiarity with AI-powered tools for requirements generation or analysis (preferred, not required)
• Knowledge of performance optimization strategies, SLO/SLA management, performance benchmarking methodologies, and scalability considerations for enterprise applications
• Understanding of non-functional requirements (NFRs) including security, reliability, availability, and performance standards for healthcare systems
• Understanding of Agile software development methodologies (Scrum or Kanban)
• Understanding of APIs, microservices integration patterns and technical product documentation for cloud-native applications
• Familiarity with healthcare regulatory frameworks (HIPAA, HITECH) and data standards (HL7, X12, FHIR)
• Strong communication and interpersonal skills
• Detail-oriented with excellent organization and documentation abilities
• Comfortable working in a fast-paced environment with shifting priorities
• Ability to work independently and as part of a collaborative team

• Certified Scrum Product Owner (CSPO), Pragmatic Institute, or equivalent certification
• Experience supporting AI-driven or data-intensive product initiatives
• Knowledge of payer systems, provider workflows, or value-based care initiatives
• Experience with cloud migration initiatives or cloud-first product development
• Familiarity with AI-powered healthcare solutions or data analytics platforms
• Knowledge of performance monitoring, observability tools, and scalability testing methodologies
• Understanding of containerization technologies (Docker, Kubernetes) and DevOps practices

Geographic Responsibility: While HealthEdge is located in Boston, MA you may live anywhere in the US
Type of Employment: Full-time, permanent

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Work across multiple time zones in a hybrid or remote work environment.

• Long periods of time sitting and/or standing in front of a computer using video technology.

• May require travel dependent on company needs.

The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.

HealthEdge is an equal opportunity employer. We are committed to workforce diversity and actively encourage all qualified persons to seek employment with us, including, but not limited to, racial and ethnic minorities, women, veterans and persons with disabilities.

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**The annual US base salary range for this position is $105,000-$165,000/Yr. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.