About the Role

The Executive Assistant to the CEO is a trusted operator who provides white glove administrative and operational support to ensure the efficiency, alignment and success of executive and company-wide initiatives. This role requires exceptional organizational judgment, strategic foresight and the ability to anticipate needs across a complex and fast-moving environment. You’ll support the CEO as a whole person, inclusive of executive life logistics that enable the CEO to focus on high-impact work by minimizing administrative friction across both personal and professional spheres.
Working in close partnership with the Chief of Staff, the EA runs the rhythms of the CEO’s office: designing the week and the quarter for energy and impact, coordinating across leadership functions, driving alignment and providing proactive support that enhances productivity and connection at the most senior levels. The scope of the role includes company-level event coordination, Board and leadership meeting alignment and cross-functional project support.

What You'll Accomplish

• Enhanced Executive Productivity: Streamline the CEO’s calendar, travel and executive life logistics to optimize time allocation for strategic, high-impact work.

• Executive Office Alignment: Coordinate scheduling and logistics for key executive forums, including the Board of Directors, Senior Leadership Team (SLT), and Executive Leadership Team (ELT), ensuring timely communication, readiness and alignment across all touchpoints.

• Event & Project Management: Lead logistical coordination for SLT/ELT onsites, company celebrations and executive events, ensuring flawless execution and alignment with organizational culture and leadership objectives.

• Effective Communication & Coordination: Serve as a liaison between the CEO’s office, leadership teams and the organization to maintain clarity, alignment and trust.

• Travel & Expense Management: Manage complex travel arrangements and expense reporting for the CEO and select senior leaders, including occasional coordination of personal logistics that intersect with business operations.

• Operational Excellence: Develop and implement procedures that streamline executive workflows, improving prioritization, communication and responsiveness across both professional and administrative life domains.

• Confidentiality & Professionalism: Handle sensitive information and communications with discretion, professionalism and sound judgment at all times.

Core Responsibilities

• CEO day to day support

  • Architects CEOs calendar

  • Plans and coordinates CEO professional travel logistics and manages expenses

  • Makes CEO successful day-to-day from a meeting logistics and support point of view

  • Support limited executive life logistics such as assisting with the CEOs dog or household scheduling, when they intersect with business priorities.

• Company-Level Administration

  • Organize and secure dates for:

    • Board of Directors (BOD) and Committee Meetings

    • SLT in San Francisco gatherings

    • Holiday and Summer Parties (aligned with SLT in SF dates)

    • Ad hoc BOD/SLT/approval meetings as needed

  • Partner cross-functionally to manage executive communications, pre-reads, and materials.

• Project Work

  • Coordinate scheduling and logistics for key executive forums, including the Board of Directors, SLT/ ELT, ensuring timely communication, readiness and alignment across all touchpoints

  • Manage key milestones such as executive birthdays and leadership departures.

  • Collaborate on planning and execution of company-wide events, ensuring alignment with the People team’s engagement strategy.

  • Develop and implement procedures that streamline executive workflows, improving prioritization, communication and responsiveness across both professional and administrative life domains.

• Strategic Partnership

  • Liaise between the CEO’s office, leadership teams and the organization to ensure smooth information flow, aligned priorities and cross-functional coordination.

  • Anticipate needs, risks, and communication gaps, proactively addressing them to keep the executive’s focus on strategic priorities.

  • Serve as a trusted extension of the CEO’s office, representing the organization’s tone, standards and values.

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day, occasional Mondays/Fridays. The San Francisco office has a dog-friendly workplace program.

Basic Qualifications

• 2-4 years of senior executive support, ideally in a high-growth, dynamic environment.
• Proven track record of streamlining processes, boosting executive productivity and driving operational excellence.
• Proficiency in Google Workspace (Docs, Sheets, Calendar) and modern collaboration tools (Notion, Asana, etc).
• Demonstrated success coordinating complex travel, expenses and meeting logistics.
• Strong written and verbal communication skills with an emphasis on professionalism and clarity.
• Exceptional attention to detail and ability to manage multiple competing priorities efficiently.
• A genuine dog lover who is comfortable assisting with the CEO’s dog as part of maintaining a smooth and balanced workday.

Preferred Qualifications

• Communication Excellence: Conveys information clearly, concisely, and contextually across executive and company audiences. Demonstrates sound judgment in tone, timing and discretion.

• Reliable: follows through on commitments, transparent about risks and misses, maintains consistent performance across situations

• Proactivity & Resourcefulness : Consistently stays 1 -3 steps ahead to ensure needs are met; willing to hustle and find creative ways to get things done

• Organizational Excellence: Manages complex and varied logistics from Board coordination to executive life operations with precision and consistency.

• Judgment and Prioritization: Thinks ahead to align logistics, decisions and communications with the CEO’s long-term goals and company priorities; helps the CEO focus on what is essential, able to make decisions with limited information and escalate appropriately.

• Collaboration & Teamwork: Builds trusted partnerships with executives, administrative peers and cross-functional teams, contributing to a cohesive, high-performing environment.

• Confidentiality & Discretion: Handles sensitive information across professional and personal contexts with the utmost integrity, confidentiality and sound judgment.

• Adaptability & Problem-Solving: Able to pivot calming and remain composed and solutions oriented during fast changing situations.

• Customer Service Orientation: Delivers exceptional, high-touch support that reflects the professionalism and standards of the CEO’s office and the Hinge Health brand.

Compensation

This position will have an annual salary, plus equity and benefits. Please note the annual salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. The annual salary range for this position is $114,400 - $171,600.

About Hinge Health

Hinge Health leverages software, including AI, to largely automate care for joint and muscle health, delivering an outstanding member experience, improved member outcomes, and cost reductions for its clients. The company has designed its platform to address a broad spectrum of MSK care—from acute injury, to chronic pain, to post-surgical rehabilitation—and the platform can help to ease members’ pain, improve their function, and reduce their need for surgeries, all while driving health equity by allowing members to engage in their exercise therapy sessions from anywhere. The company is headquartered in San Francisco, California.

Learn more at http://www.hingehealth.com

What You'll Love About Us

• Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

• Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

• Modern life stipends: Manage your own learning and development

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

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