Accounting & Finance
Kansas City, MO, USA
Posted on Tuesday, May 23, 2023
Lead Bank is a chartered banking-as-a-service platform for builders and innovators.
Despite broader economic headwinds, the continued proliferation of fintech companies and a 20x increase in fintech investment ($20.5 billion in 2020) signals that the market’s interest in embedding financial services products into their offerings is resilient and sustainable. Whether it’s a travel company that wants to offer credit for an expensive trip, a social network that wants to enable in-feed shopping solutions, or an ecommerce platform that wants to provide client rewards cards, the broader tech ecosystem has enjoyed a step-change in the sophistication, variety and complexity of client-facing products they can offer. This means that the underlying infrastructure powering those fintechs needs to evolve to meet these modern demands.
While fintech companies continue pushing boundaries, they have largely accepted that directly integrating with banks is costly, time-consuming and operationally burdensome. This frustration comes in many forms: gaps in technical acumen, product scalability, client risk appetite, and company culture. These gaps clearly illustrate the need for a new paradigm in banking technology.
Lead Bank is bridging those gaps. We see a massive opportunity for a tech-savvy developer-focused bank to augment a sophisticated financial services platform with the compliance, regulatory, capital markets, and legal expertise required to help our clients succeed. Come join us on our journey.
The Teller position is one of the most important client support roles at Lead Bank. Our team works in a fast-paced environment where they multitask and prioritize their work using their discretion. We intentionally created a non-traditional banking atmosphere that allows each client to have a personalized, immersive experience. Our Tellers are the face of the bank. They greet and ensure all clients receive excellent service on all financial transactions. Tellers develop fluency with Lead’s suite of personal and business financial products. Our relationship-building approach removes any sales pressure, allowing our bankers to focus on what’s most important to us: meeting the needs of our clients.
Interdepartmental collaboration has allowed Tellers to learn and find new passions. A majority of our Tellers remain on the Lead Bank team and have since grown their careers in other areas of the Bank, including Accounting, Lending, and Management.
In this role you will:
Deliver superior financial services to both consumer and business clients
Manage and balance cash drawers, vaults, and ATMs
Facilitate branch audits
Process a variety of financial transactions including check cashing, withdrawals, deposits, and loan payments in a confidential manner
Report information related to financial transactions as required
Become a Lead Bank product knowledge expert. Educate clients and new hires on specifics of our financial service offerings
Adhere to operational and compliance policies and procedures.
Cross train for a Branch Banker position after Teller duties are mastered
Perform other duties as assigned
Cash handling experience
Have a client first mentality
Embody the growth mindset and bring a self-driven and self-starter mentality to your work
Brings communication skills that help you understand client needs
Thrives in social situations
Able to complete assigned tasks to perform duties required,
Demonstrate the ability to adapt to a fast-paced environment, multitasking when required while also showing great attention to detail
Bring excellent client care skills that will help you build professional relationships and curate interactions based on client motivations
Show curiosity, show humility, be open to new ideas and approach your work with a growth mindset
Are a team player and enjoy working with people to achieve the best and most efficient result
Show a strong accountability and group responsibility for the customers we serve, taking on and performing tasks, and solving problems as they come
*Hours: Monday-Friday 9:00am to 6:00pm Saturday (Rotating Schedule) 9:00am-12:00pm
What we offer:
At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
Competitive compensation, including opportunities for equity grants and cash bonus, based on experience, geographic location, and role
Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
Paid parental leave
Flexible vacation policy, including PTO and paid holidays
A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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