Assistant Business Banking Manager
Lead Bank (FKA Luna Financial)
Blue Springs, MO, USA
Posted on Oct 11, 2024
Lead is a fintech building banking infrastructure for embedded financial products and services. We operate an FDIC-insured bank headquartered in Kansas City, Missouri. Additionally, we have offices in San Francisco, Sunnyvale, and New York City, where our technical, product, design, and legal teams operate.
We are built for a constantly evolving financial landscape, where new ventures and technological advancements emerge daily. Guided by a team of entrepreneurs and technologists with decades of experience navigating intricate banking and payments regulations, Lead blends regulatory and technological expertise to help our fintech partners scale their operations with compliance and creativity.
Simply put, Lead offers the essential attributes that every fintech seeks in a partner bank. First, unparalleled technical expertise from a distinguished team of developers with an extensive understanding of the banking and payments systems. Second, oversight expertise, automated compliance systems, and bespoke program management to navigate the ever-shifting regulatory landscape. Finally, a commitment to transparency and operational rigor to ensure everyone’s money does what it’s supposed to do.
As a Community Bank, we provide personalized banking services and solutions to support the businesses, individuals, and charitable organizations of the Kansas City Metropolitan Area, both in branch and online. We are committed to fostering strong relationships, supporting local economic growth, and we believe in the power of being an integral part of the community we serve.
Role Description: The Assistant Business Banking Manager will work with our Business Banking Manager to aid in the management of our Business Banking Specialists and provide leadership and support for Bankers in a manner that minimizes the potential for financial loss for the Bank and meets regulatory compliance requirements. This role will oversee and facilitate the completion of documentation needed for the enrollment of commercial product offerings, as well as develop, update and implement resources and procedures as needed. We are looking for someone with expert knowledge of deposit bank operations and best practices.
In this role you will:
- Directly manage a team of Business Banking Specialists with oversight from the Business Banking Manager
- Assist Bankers with various issues related to operations
- Develop and implement departmental procedures and service standards; interpret and communicate work procedures and Bank policies to operations Bankers
- Maintain and develop manuals and reference to document current operations policies and procedures
- Train Bankers to effectively implement Bank policies and procedures
- Proactively manage the job performance of operations Bankers; discussing and identifying causes and issues while working to resolve the problem
- Oversee schedules and time off requests of Business Banking Specialists
- Bring excellent client management skills that will help you build professional relationships and curate interactions based on client motivations and needs
- Lead and monitor special projects, ensuring that task are assigned and completed
- Provide reports and information for management
- Comply with all relevant banking laws and regulations
- Identify strengths and development opportunities of team members, providing training as needed
- Respond to direct client and partner inquiries, concerns and complaints
- Perform other duties as assigned
Qualifications:
- Have at least two years of banking and management experience
- Cash Management experience is preferred
- Brings communication skills that help you build relationships with clients and team members
- Are curious, have humility, are open to learning and approach your work with a growth mindset
- Thrive working in a fluid environment with high autonomy
- Love to collaborate to get to the best, most efficient outcome
- Embody the growth mindset and bring a self-driven and self-starter mentality to your work
- Have demonstrated ability to use tact, discretion, and diplomacy when dealing with clients, team members and partners
- Actively encourage innovation and seek opportunities for improvements
What we offer:
- At Lead, we design our benefits to support company culture and principles, to foster an efficient and inspiring work environment, and to create the conditions for our team to give their best in both work and life
- Competitive compensation, including opportunities for equity grants, based on experience, geographic location, and role
- Medical, Dental, Vision, Life, 401k Matching, and other wellness benefits, including FSA, HSA and HRA
- Paid parental leave
- Flexible vacation policy, including PTO and paid holidays
- A fun and challenging team environment in a dynamic industry with ample opportunities for career growth
*Lead Bank is proud to have an inclusive culture committed to ensuring equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
*Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.