⚙️Strategy & Operations Manager
Lindy
Operations
USD 150k-185k / year + Equity
Posted on Jun 18, 2025
Strategy & Operations Manager
About Lindy
We're on a mission to free humanity from work. What is your AI teammate could manager you inbox, run your calendar, manage your meetings, communicate with clients, and close deals?
As crazy as it sounds, humanity has already freed itself once — from hard, menial work. We’re just finishing the job, using AI agents to automate all knowledge work.
Our goal is to build AI employees that can collaborate with humans and other AI employees across all channels (email, Slack, Zoom, phone calls, etc), pursue ambiguous goals in dynamic contexts, and continuously learn from their experience.
Our Culture
Lindy’s Culture Doc: https://lindyai.notion.site/Lindy-s-Culture-8f24be7f619a4e4aa7e93ba02d58cf4c?pvs=143
At Lindy, you can expect an environment with little process and high empowerment, paired with high expectations and a strong sense of urgency.
We are an in-office company, working from our downtown San Francisco office 4 days a week. We sponsor visas and cover relocation costs up to $20,000.
What You’ll Own
As a Strategy & Operations Manager at Lindy, you’ll sit at the intersection of business strategy, systems, and data. As the connective tissue across the organization, you’ll align teams around shared goals, translating complex data into clear actions:
Financial Modeling & Forecasting: Build and maintain revenue models, unit economics analysis, and business forecasts that inform board-level decisions and funding strategies
Analytics Reporting: Establish KPI frameworks, dashboards, and alerting systems for business-critical metrics (ARR, retention, usage patterns, AI model performance)
Pricing Strategy: Design and optimize usage-based pricing models for AI agents, including tier structures, consumption pricing, and enterprise packages
Go-to-Market Analytics: Own funnel analysis, conversion optimization, and customer segmentation across our self-serve and enterprise motions
Operational Excellence: Lead process design and automation initiatives that scale our operations 10x without proportional headcount growth
Cross-Functional Projects: Drive strategic initiatives spanning Product, Engineering, Sales, and Marketing teams of 5-8 people per project
Key Responsibilities
Lead our Weekly Business Review and quarterly board reporting on growth metrics and operational health
Own analysis and modeling for new product launches, market expansion, and pricing experiments
Write complex SQL queries to capture business and product metrics, and translate this data into digestible reporting
Partner with Engineering on AI usage optimization and cost management strategies
Design and execute A/B tests for pricing, onboarding, and product features
Who You Are
4–8 years experience in startup or big tech S&O, strategy consulting, analytics, or similar roles within high-growth environments
Technical fluency: Expert in SQL, advanced Excel/Sheets modeling, and data visualization (Looker, Tableau, or similar)
Business fundamentals: Deep understanding of SaaS metrics, usage-based pricing, and B2B go-to-market strategies
Cross-functional leadership: Experience leading projects with engineering, product, and business teams
Communication: Ability to present complex analyses to executives
Bias toward action: Track record of turning ambiguous problems into clear action plans and measurable results
Project management skills: Confidence in juggling priorities, operating under ambiguity, and delivering results across multiple concurrent initiatives
In-person: Excitement to work in-person 4 days a week from our downtown San Francisco office
Bonus Qualifications
Proven track record in high-growth startup environments
Experience at AI/ML companies or with usage-based pricing models
Python proficiency for advanced analytics
Exposure to no-code or workflow automation tools (Zapier, Make.com, etc)
Previous P&L responsibility
Compensation and Benefits
Base Salary Range $150K-185K + equity
Comprehensive health coverage
$20K relocation assistance and visa sponsorship
High autonomy and direct collaboration with leadership
The fun of working at a no-nonsense 30-person startup that just wants to build an amazing product and business
Location
San Francisco office 4 days/week (downtown)
Apply
Send resume, LinkedIn, and a brief note on your most impactful S&O project to jobs@lindy.ai and jack@lindy.ai