Associate Manager, Community
Linktree
San Francisco, CA, USA · Los Angeles, CA, USA
USD 90k-110k / year + Equity
Posted on Dec 24, 2025
Associate Manager, Community
Los Angeles, CA • San Francisco, CA
Marketing
Hybrid
Full-time
The Role
We’re looking for a creative, community-minded, and highly organized Associate Community Manager to help build and nurture Linktree’s growing community. You’ll be the heartbeat of our community, including product testing programs, managing an online space like Discord and running our testing programs that help shape the future of Linktree.
Beyond product testing management, you’ll also play a key role in building a holistic community homebase for a variety of Linktree customers, from creators and small businesses to partners and power users. You’ll help design engagement and educational programs, gather meaningful insights, and create spaces where Linkers feel supported, valued, and excited about what’s coming next.
If you love working with creators, thrive in digital communities, and believe user insight should shape product and brand strategy, this is a unique opportunity to help define Linktree’s community foundation.
What You’ll Do
Lead Product Feedback & Beta Testing Programs
- Own and operate Linktree’s beta testing program, managing a close-knit group of product testers who provide qualitative feedback on new features before public launch.
- Recruit, onboard, and nurture relationships with beta testers and power users, ensuring a consistent feedback loop between them and internal teams.
- Working closely with our product team, develop structured methods (surveys, interviews, feedback sessions) to capture insights that improve product readiness and inform go-to-market plans.
- Collaborate with Product, Design, and Marketing to summarize key learnings, identify common themes, and translate community feedback into actionable recommendations.
Scale & Support Linktree’s Community Homebase
- Help develop a welcoming, organized, and scalable digital home for Linkers across multiple audiences (creators, small businesses, vertical communities, and partners).
- Manage day-to-day conversations and content in our community spaces, ensuring Linkers feel heard, supported, and excited to engage.
- Spark discussions, gather insights, and surface sentiment trends that inform product decisions and shape user experience.
- Highlight standout creators and power users, helping amplify their voices across social, comms, and marketing channels.
- Support the creation of community rituals, content, and programs that foster belonging, education, and inspiration.
Community Operations & Insights
- Maintain calendars, trackers, and reporting dashboards for engagement and beta programs.
- Monitor key community metrics (growth, engagement, sentiment) and report on trends.
- Maintain calendars, trackers, dashboards, and reporting systems that keep beta programs and community initiatives running smoothly.
- Identify opportunities to improve processes, streamline workflows, and enhance the overall health and structure of the community.
- Collaborate with internal teams to ensure the community is a consistent, reliable source of product and marketing insights.
What You’ll Bring
- 2–4 years of experience in community management, creator engagement, or marketing support, ideally within a creator, consumer, or SaaS brand.
- Hands-on familiarity with platforms like Discord, Reddit, Slack, or similar online communities.
- Experience running feedback, ambassador, or beta programs a plus.
Excellent written and verbal communication skills with a friendly, authentic tone.
- Highly organized, detail-oriented, and proactive; you follow through and get things done.
- Comfortable collaborating cross-functionally across Marketing and Product.
- A genuine passion for creators, digital culture, and helping people connect.
What Success Looks Like
- Our online community is active, welcoming, and well-moderated spaces that our Linkers love returning to.
- Our beta testing program produces clear, actionable insights that improve product quality and launch readiness.
- Community feedback directly shapes product and marketing initiatives.
- You’re recognized internally as the “voice of the community,” someone who brings Linker perspectives to everything we do.
Linktree is committed to providing a fair and competitive compensation package including cash, equity, and benefits. The base salary offered for this role is targeted at $90,000-$110,000 for roles based in San Francisco and Los Angeles. Final offers depend on multiple factors including location, experience, expertise, and role scope, and may vary from the range listed.
P.S. If you don’t tick every box in this listing, please don’t rule yourself out. We take pride in inclusion and hiring incredible human beings with great potential over ticking boxes – so if this role resonates with you, hit that apply button!
Our Story
We’re on a mission to empower anyone to curate, grow, and monetize their digital universe. We created the “link in bio” category — and we’re just getting started. From creators, artists, and entrepreneurs to global brands, we’re redefining how people connect with their communities, showcase their content and promote products — all in one link.
Today, a community of 70+ million use Linktree, including icons like Adidas, TikTok, the UN Environmental Program, The NFL, Manchester United, World Central Kitchen, Sabrina Carpenter, Olivia Rodrigo, and Selena Gomez. With 48,000 new accounts created every day, Linktree is the fastest-growing leader in our space.
We’ve teamed up with some of the world’s biggest platforms including TikTok, Snap, YouTube, GoFundMe, Spotify, Google, Stripe, Reddit, Laylo, and Kajabi, to unify Linkers’ digital spaces, and we partner with retail brands Amazon, Lululemon, Nike, Target, Sephora, Lululemon, and more to share products they love.
We’re a tight-knit, passionate team building best-in-class tools that make online presence simple, powerful, and yours. If you're excited by the idea of shaping a new category, setting the standard, and making space for everyone to be seen and succeed, we’d love to meet you.
Where and How We Work
We're a global, diverse team spread across continents with offices in London, Los Angeles, Melbourne, and San Francisco. We work together flexibly and you can choose the setup that works best for you: fully remote or a hybrid mix of office and home.
We offer autonomy in how you structure your days and weeks. While we’re mindful of time zones and occasionally collaborate outside the typical 9–5, we lean into async work to keep things flowing. Our culture is family-friendly and Zoom-casual where kids, pets, and delivery drivers are welcome.
How we’ll help you thrive
Our approach to benefits considers the whole person and the unique contributions they bring to Linktree. We want the experience at Linktree to be one that enables people to truly thrive so we can Go Further Together (one of our values). Some ways we support you:
- An annual wellbeing allowance to use on things like (but not limited to) fitness memberships, development courses, childcare, travel, charitable donations, pet insurance, home office set-up - the choice is yours!
- 100% coverage (and 80% for your dependents) of your monthly premiums for medical, dental, vision, disability and life insurance for US-based employees.
- Employer contribution towards your retirement.
- Generous time off for vacation, holidays, parental leave, volunteer time, and other categories.
- Employee stock option program - we want each and every employee to share in the company’s success.
At Linktree, we believe in promoting a culture that celebrates unique backgrounds, talents, and experiences, and we’re proud to be an equal opportunity workplace. We are creating an inclusive workplace where every individual feels valued, respected, and has equal opportunities to thrive. We aim to foster a diverse and inclusive environment where all team members have a sense of belonging. Linktree welcomes all people regardless of sex, gender identity, race, ethnicity, disability, pregnancy, age, or other lived experience. If you require accommodations to fully participate in our opportunities, please don't hesitate to reach us at talent@linktr.ee – your needs are important to us.
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Req ID: R2212