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Project Manager, Social Media Marketing



Marketing & Communications, Operations
Multiple locations
Posted on Wednesday, January 31, 2024

About MoonPay 🌖💸

Hi, we’re MoonPay. We’re here to onboard the world to Web3.

Why? Because we think Web3 is a unique and democratizing technology. It gives people back control of their money, digital identity, data, and property like nothing else before it.

What we do

We’re the leading infrastructure company in Web3. This means we offer our partners everything from payment solutions (we call them 'Ramps') to minting software for digital collectibles, like NFTs. And over 16 million people around the world now trust our products — just take a look on Trustpilot.

We’re also big on collaborations. And we've worked on stunts, drops, and partnerships with some of the world's most prestigious and forward-thinking brands.

But that’s not all. At the start of 2023, we launched our own consumer app because we wanted to see if we could build a better Web3 account. It’s taken off in a big way, so we’re working to hone it further.

So whatever your background, we’re sure there’s something for you here. Come help us build the future of Web3 and digital ownership.

Locations Supported 🌍

Miami, London, Lisbon, Dublin, Remote (US)

(with ability to work EST timezone)

About The Opportunity ✍️

We are seeking an experienced Project Manager to join our team as an independent contractor. You will work with our social media marketing agency to take ownership of managing social media projects across various disciplines, including creative, strategy, design, content development, and communications.

As a Project Manager, you will be responsible for overseeing the end-to-end project lifecycle, ensuring successful delivery within scope, budget, and timeline. Collaborating closely with cross-functional teams and external stakeholders, you will play a critical role in driving project execution, fostering effective communication, and achieving project objectives. This is an exciting opportunity to showcase your exceptional project management skills and contribute to the success of our innovative and impactful projects.

What you will do…

  • Project Planning and Execution:

    • Lead the planning, initiation, and execution of projects across multiple disciplines, including creative, strategy, design, content development, and communications.

    • Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders.

    • Develop comprehensive project plans, timelines, and resource allocations to ensure efficient project execution.

    • Monitor project progress, identify potential risks, and proactively implement mitigation strategies.

    • Ensure projects are delivered within budget, scope, and timeline while maintaining high quality standards.

  • Cross-Functional Collaboration:

    • Collaborate closely with cross-functional teams, including Communications team, Business Development, Partner Success, Product, MoonPay Ventures, IT/Security, & Otherlife (MoonPay’s design team)

    • Foster effective communication, coordination, and collaboration among team members to drive project success.

    • Facilitate regular project meetings, providing clear updates, resolving issues, and managing stakeholder expectations.

    • Act as a central point of contact for project-related inquiries and provide timely responses to internal and external stakeholders.

  • Resource Management:

    • Identify project resource requirements and allocate the necessary personnel, equipment, and materials.

    • Monitor resource utilization and make adjustments as needed to optimize project efficiency and productivity.

    • Manage external vendors, contractors, and partners, ensuring adherence to project requirements and quality standards.

  • Risk and Issue Management:

    • Identify and assess project risks, dependencies, and potential issues, developing proactive mitigation plans.

    • Monitor project risks throughout the lifecycle, implementing contingency measures when necessary.

    • Facilitate problem-solving and decision-making processes to address project challenges and ensure successful outcomes.

  • Project Documentation and Reporting:

    • Maintain accurate and up-to-date project documentation, including project plans, status reports, meeting minutes, and change requests.

    • Prepare regular project status reports, highlighting key milestones, risks, and accomplishments for internal and external stakeholders.

    • Conduct post-project evaluations to identify lessons learned, best practices, and areas for improvement.

If you thrive in a fast-paced environment and excel in communication & coordination, we want to hear from you!

About You 🙋

As a master of project management, the ideal candidate will be adept at juggling multiple projects with grace and efficiency. We are looking for a social media fanatic - with a strong understanding of how various platforms work - and a creative collaborator, who thrives in a fast-paced, team-oriented environment. The successful applicant will be a problem solver with a can-do attitude and a knack for thinking outside the box, as well as a passionate advocate for our brand, eager to share its story with the world.

Most importantly, though, you will embody the core principles that everyone here at the MoonPay lives by. Our “BLOCK Values” are at the heart of everything we do - and they are…

B - Be Humble

L - Lead with Empathy

O - Own It

C - Communicate with Clarity

K - Kaizen

What you will need…

  • 2-4+ years of Project Management experience

  • General understanding of design, digital and social media terminology

  • Exceptional organizational, communication, and problem-solving skills

  • Some experience with social media content development

  • Remote, but with the ability to work on the EST time zone

Research has shown that women are less likely than men to apply for this role if they do not have experience in 100% of these areas. Please know that this list is indicative, and that we would still love to hear from you even if you feel that you are only a 75% match. Skills can be learnt, diversity cannot.


Equity package 📈
Unlimited holidays 🏝
Paid parental leave 👶 🍼

Annual training budget 💻
Home office setup allowance 🪑

Monthly budget to spend on our products 💰

Working in a disruptive and fast-growing industry where the possibilities are endless 🚀
Freedom, autonomy and responsibility 💪

Commitment to diversity:

At MoonPay we believe that every voice matters. We strive to create a mindful and respectful environment where everyone can bring their authentic self to work, and experience a culture that is free of harassment, racism, and discrimination. That’s why we are committed to diversity and inclusion in the workplace and are a proud equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including, but not limited to, hiring, recruiting, promotion, termination, layoff, and leave of absence.

MoonPay is also committed to providing reasonable accommodations in our job application procedures for qualified individuals with disabilities. Please inform our Talent Team if you need any assistance completing any forms or to otherwise participate in the application process.