Navan is looking for an experienced Principal Sales Operations Analyst who thrives off driving long-term strategy development, strategic initiatives, and business performance across the sales and customer success organizations.

What You’ll Do:

• Maintain books of business for our sales team members so sales is always focused on the best prospects/accounts.
• Develop scoring methodology to ensure AEs and SDRs are targeting the right accounts
• Support Sales Leadership to improve their analytical and operational needs which will allow them to win more business more efficiently.
• Architect and improve the current CRM for scalability in function, accuracy and reporting needs.
• Manage relationships with consultants and other third party partners.
• Collaborate with Marketing/Customer Success Operations to drive operational improvements across the GTM organization
• Be responsible for supporting company performance data, SFDC clean up and adoption, territory plans, and accuracy in forecast and pipeline generation.

What We’re Looking For:

• 4+ years of Sales Operations experience at an established B2B SaaS company
• Proficiency and experience within Salesforce
• Strong proficiency in Excel with experience using SQL
• Experience in GTM tool: Outreach, Zoominfo, forecasting/insight tools
• Comfort with ambiguity and operating independently in a fast-paced environment
• Ability to both delve into the details and engage meaningfully on higher level strategy
• Analytical rigor, ability to support decisions with data, and ability to draw insights from disparate information sources
• A self-starter mentality, with the ability to drive work from conceptualization, to analysis, to recommendation and, at times, to implementation
• Strong executive presence, polished communication skills, and ability to influence diverse stakeholders
• Intellectual curiosity and confidence to challenge the status quo
• Can work well with a variety of cross functional stakeholders towards a common goal
• Start-up experience