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Principal Sales Operations Analyst



IT, Sales & Business Development, Operations
Gurugram, Haryana, India
Posted on Thursday, September 14, 2023

Navan is looking for an experienced Principal Sales Operations Analyst who thrives off driving long-term strategy development, strategic initiatives, and business performance across the sales and customer success organizations.

What You’ll Do:

  • Maintain books of business for our sales team members so sales is always focused on the best prospects/accounts.
  • Develop scoring methodology to ensure AEs and SDRs are targeting the right accounts
  • Support Sales Leadership to improve their analytical and operational needs which will allow them to win more business more efficiently.
  • Architect and improve the current CRM for scalability in function, accuracy and reporting needs.
  • Manage relationships with consultants and other third party partners.
  • Collaborate with Marketing/Customer Success Operations to drive operational improvements across the GTM organization
  • Be responsible for supporting company performance data, SFDC clean up and adoption, territory plans, and accuracy in forecast and pipeline generation.

What We’re Looking For:

  • 4+ years of Sales Operations experience at an established B2B SaaS company
  • Proficiency and experience within Salesforce
  • Strong proficiency in Excel with experience using SQL
  • Experience in GTM tool: Outreach, Zoominfo, forecasting/insight tools
  • Comfort with ambiguity and operating independently in a fast-paced environment
  • Ability to both delve into the details and engage meaningfully on higher level strategy
  • Analytical rigor, ability to support decisions with data, and ability to draw insights from disparate information sources
  • A self-starter mentality, with the ability to drive work from conceptualization, to analysis, to recommendation and, at times, to implementation
  • Strong executive presence, polished communication skills, and ability to influence diverse stakeholders
  • Intellectual curiosity and confidence to challenge the status quo
  • Can work well with a variety of cross functional stakeholders towards a common goal
  • Start-up experience