Navan is hiring a People Operations Specialist to join our global People Operations & Services Team, with a dedicated focus on supporting our growing teams across the EMEA region. In this dynamic role, you will play a pivotal part in creating an outstanding employee experience through operational excellence, data integrity, and robust compliance with local labor laws. You will support the entire employee lifecycle, with an EMEA-wide mandate—particularly spanning Germany, France, Portugal, UK, Spain, and the Netherlands—and partner closely with local, regional, and cross-functional HR colleagues.

You will ensure that our HR operations run smoothly and effectively, acting as a trusted point of contact for employee queries, managing key processes and systems (including Workday and JIRA), and contributing to process improvement and compliance initiatives

What You’ll Do:

• Act as the first point of contact for people-related queries, ensuring timely and accurate responses to employees across EMEA.
• Manage and update employee data in our HRIS (Workday), ensuring data accuracy and compliance with regional labor laws.
• Contribute to our onboarding and offboarding processes (background checks, work authorizations), and draft employment documentation for EMEA countries.
• Collaborate closely with our internal People Systems team to support and optimize Workday configurations, workflows, and processes specific to the EMEA region.
• Handle internal case management (JIRA), escalating complex issues as needed and monitoring queue performance.
• Support compliance by tracking training, managing tasks, assisting with audits, and maintaining policy documentation.
• Develop and maintain employee resources and knowledge base articles.
• Partner with global and regional People teams to help identifying and implementing process improvements and HR initiatives.

What We're Looking For:

• 2+ years’ experience in HR, People Operations, or similar role, within an international or EMEA context.
• Workday experience and familiarity with HR/case management systems (e.g., JIRA, Zendesk, ServiceNow).
• Working knowledge of EMEA labor laws, especially Germany, France, UK or Portugal.
• Exceptional attention to detail and organizational skills.
• Strong communication skills; fluency in English required — French or Portuguese are a plus.
• Proactive mindset, with the ability to work independently and prioritize tasks.
• Strong commitment to data privacy and confidentiality.