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Principal Software Engineer



Software Engineering
United States
Posted on Tuesday, July 2, 2024

About ngrok Inc.

ngrok empowers developers to build for the internet. This involves challenging problem-solving around networking, reliability, and performance. We build tools for engineers in nearly every Fortune 500 company and are expanding our offerings targeted at production workloads and use cases. And our customers love us:

Our employees are low-ego, curious learners with a passion for developer-first tooling. We use our company values we are customer obsessed, we are owners, we lead with empathy, we learn fast, and we win as one team to guide our work. As a company, we set aside an hour each fortnight for shared introspection about anxieties and excitement, both personal and professional. We’re building an inclusive, remote-first organization that sets each individual up to be their best self.

We believe the total addressable market for ngrok is in excess of $73 billion and are increasing our growth to capture that.


The opportunity

You will design, build, and implement core software systems that leverage and improve the ngrok platform. The architecture already in place serves millions of customers worldwide. They’re eagerly awaiting your work! Successful candidates are curious learners: you will eagerly pick up new technologies and be excited by problems without correct answers.

What you'll accomplish

  • Build and execute our roadmap for improving Cloud Edge functionality and the platform supporting it
  • Utilize data to ensure decisions will increase customer satisfaction
  • Lead technical decisions, building buy-in with the org
  • Write scalable software for large user bases and high throughput
  • Mentor other engineers in the org


  • 10+ years professional experience writing quality, production software
  • Must have Go experience or one of the following languages: Rust, C, Java or C++ (ngrok is mostly Go, with some Rust and Typescript)
  • A passion for growing and up-leveling your peers, and have pre-existing mentoring experience and a nuanced view around how to help junior engineers grow
  • Exemplary verbal and written communication skills
  • Proven record of deploying high value software for large distributed systems
  • Prior experience in startups a plus
  • Kubernetes experience a plus
  • Depth in computer networking

Minimum salary of $191,360 to maximum $260,000.

Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location.




All candidates must be US-based, and legally authorized to work in the United States.

If your experience is close but doesn’t fulfill all requirements, please apply. ngrok is on a mission to build a special company. To achieve our goal, we are focused on hiring people with different backgrounds, perspectives, and experiences!


Compensation for this role depends on level, but we provide a competitive mix of salary and equity.

We provide a 401(k) with a 100% match up to 3% of your salary and a 50% match up to another 2%.

We provide healthcare, dental, and vision with premiums fully covered on the base plan for employees. Half of premiums are covered for dependents.

We offer unlimited PTO and a culture in which the overwhelming majority of employees take more than four weeks. Your manager is also on the hook for encouraging you to do the same.