About Norm Ai

Norm Ai, the leading Legal & Compliance AI company, has a client base with a combined $30 trillion in assets under management. By turning legal code into AI code, Norm enables enterprises to move faster and more comprehensively in their legal and compliance processes with auditability, reliability, and trust.

Norm’s platform combines frontier AI, proprietary legal reasoning systems, and embedded legal and regulatory expertise.

Norm Ai has raised more than $100 million, backed by Blackstone, Bain Capital, Vanguard, Citi, New York Life, TIAA, Coatue, Craft Ventures, and Marc Benioff.

Norm Ai pioneered Legal Engineering, the process that empowers lawyers to build and supervise domain-specific AI agents with Norm’s proprietary suite of no-code software tools. Norm hired dozens of lawyers from premier U.S. law firms and trained them as Legal Engineers, who specialize in breaking down legal workflows into units of analysis targeted enough to reliably leverage Large Language Models (LLMs) for reasoning. The granular LLM outputs that constitute a given workflow are orchestrated in a logically structured and human interpretable manner and rigorously validated against data and expertise. The resulting dynamic systems can complete the first pass of the legal workflow and provide detailed explanations.

We also developed the first Domain Specific Language (DSL) for fully representing regulatory requirements in AI code. This DSL, deployed with our enterprise platform, enables Norm clients to transform workflows and apply compliance checks at the source of business activities.

Norm Ai technology is deployed inside some of the largest and most consequential institutions in the world. The company is growing quickly and hiring across all teams.

Overview

The IT & Security Engineer will be responsible for implementing, operating and securing the IT systems that underpin Norm Ai and its family of companies. This role combines hands-on technical engineering work with deep operational ownership, including hardening systems, ensuring endpoint and SaaS security, and maintaining smooth IT operations.

Roughly 60-70% of this role will focus on security engineering and operations, with the remainder dedicated to IT support and infrastructure reliability. This role will report directly to the Chief Security Officer (CSO) and will work cross-functionally with Operations, HR, Engineering and End Users to ensure a secure and resilient IT environment.

This position will be in-office and based out of our NYC HQ (7 WTC).

Responsibilities

Security Engineering & Operations (Primary Focus)

• Design, implement and maintain secure configurations for key IT and SaaS platforms, including but not limited to Okta, Google Workspace, Office 365, Slack, ChatGPT Enterprise, JAMF, CrowdStrike, and MacOS / iOS endpoints

• Lead the hardening of company-managed devices (ex. JAMF, CrowdStrike, DLP solution)

• Implement and manage security tools such as endpoint protection (CrowdStrike), mobile device management, and secure authentication

• Support rollout and enforcement of access controls, MFA, SSO and device policies

• Continuously assess and remediate system vulnerabilities and misconfigurations

• Partner with the CSO on incident response, threat detection, and endpoint monitoring

• Create and maintain documentation for IT and security configurations, runbooks, and controls

IT Systems Management & Support

• Own day-to-day IT operations and internal support processes, ensuring reliability and responsiveness

• Manage account provisioning and deprovisioning across systems

• Support integration of new tools, automation, and workflows across SaaS systems

• Collaborate with HR and Ops on onboarding/offboarding and asset management

• Act as an escalation point for IT issues and ensure high-quality internal support

• Maintain office networks & Wi-Fi

Strategic & Cross-Functional Contributions

• Contribute to defining and implementing company-wide IT and security policies

• Work with Engineering to align IT controls with application security posture

• Identify and implement improvements to IT automation, observability, and compliance readiness

• Drive adoption of best practices in endpoint and SaaS security hygiene

Comp and Benefits

$160,000 - $185,000 a year plus equity.

The range displayed in this job posting reflects the minimum and maximum target for new hire salary for this position. Within the range, individual pay is determined by various factors, including job-related skills (as uncovered during the interview process), experience, and relevant education or training. Please note that the compensation details listed here reflect the base salary only, and do not include equity or benefits. We offer a competitive salary along with equity compensation. Our comprehensive benefits package includes a 401(k) plan with an employer match. Employees enjoy top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans. For candidates needing to relocate to NYC, we provide relocation reimbursement. You'll thrive in our fast-paced learning environment where professional growth is constant.

To learn more about Norm Ai, visit our website.