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Product Release Manager

OneTrust

OneTrust

Product
Remote
Posted on Friday, August 11, 2023

Strength in Trust

At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG.

The Challenge

OneTrust is looking for a skilled and experienced Product Release Manager to join our team. The Product Release Manager will be responsible for coordinating and managing the entire release process of our software products across all clouds. This role requires someone who is highly organized, detail-oriented, and has excellent communication skills to collaborate with various departments such as product & engineering, customer support, professional services, partners, marketing, and sales enablement to ensure every release and update is seamless and successful.

Your Mission

  • Plan and manage product releases, ensuring they are delivered on time and with high-quality standards.
  • Create and govern feature release process, including stage gates through “Early Access” to “Preview” to “GA”.
  • Collaborate with product & engineering, customer experience, marketing, and sales enablement teams to ensure that all release aspects are planned, communicated, and executed effectively so our customers are set up for success.
  • Monitor and communicate release status, issues, and risks to all stakeholders, including executive leadership, product owners, and development teams.
  • Coordinate and help identify critical bug fixes, feature requests, and other changes that need to be addressed before and during releases.
  • Identify and manage release risks and issues, proactively communicating status to stakeholders.
  • Ensure that release documentation, such as release notes, user guides, and knowledge base articles, are up-to-date and accurate.
  • Continuously improve release processes by identifying areas of inefficiency and implementing best practices.
  • Create and maintain a detailed project plan for each release, including timelines, dependencies, and risks.
  • Tracks and manages deliverables for Major Releases (quarterly) across product & engineering, customer experience, marketing, and sales enablement teams to ensure that all aspects of the release are planned, communicated, and executed effectively.
  • Partners with Quality Engineering and Release Readiness teams to ensure minor releases are tracked and aligned with product management and customer expectations.
  • Partners with Quality Engineering and Release Readiness team to ensure minor releases are tracked and aligned with product management and customer expectations
  • Partners with Product Management to ensure metrics for release readiness are defined and met before the release
  • Partner with Product Marketing to ensure marketing motions including pricing and packaging decisions are completed in time for release.
  • Leads meetings with business stakeholders to communicate release readiness

You Are

  • Demonstrated experience managing complex, cross-functional projects.
  • Proven ability to manage competing priorities and deliverables in a dynamic environment.
  • Experience and comfort with business-related tools and platforms such as SmartSheets, Planner, WorkBoard, Confluence, Jira
  • Understanding of program management methodologies and framework(s)
  • Ability to drive collaboration across business and technical teams
  • Problem-solving attitude to conflicting negotiation skills
  • Ability to think strategically and execute tactically
  • Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes.

Your Experience Includes

  • Bachelor's degree in Computer Science or related field or equivalent experience
  • 10+ years as a Release Manager or Technical Program Manager in a cloud software company or similar experience in project or program management, specifically in software development or product management.
  • Demonstrated experience managing complex, cross-functional projects in corporate environment.
  • Strong communication skills, including the ability to communicate technical information to non-technical stakeholders.
  • Familiarity with Agile methodologies, software development lifecycles, and release management processes.
  • Proven ability to manage competing priorities and deliverables in a dynamic environment.
  • Excellent organizational and problem-solving skills, with a keen attention to detail

Benefits

As an employee at OneTrust, you will be a part of the OneTeam. That means equity, bonuses, unlimited PTO, and 100% paid medical benefits (and that’s just the beginning!).

Our employee rewards philosophy spans mental, physical, and emotional well-being because we want our people to succeed both in and out of the office. Some benefits differ depending on region, but here’s what you can expect from our OneTeam Total Rewards Program:

  • Competitive Compensation: We offer top pay for top talent with competitive total packages including equity for all, performance bonuses, and retirement savings with match. We’re also committed to fair and equitable pay practices.
  • Workstyle Flexibility: At home or in the office, we trust you to get the job done. Our people have the option to work in the office, fully remote, or a hybrid based on their role. Go green with commuter program discounts and in-office perks.
  • Career Development: You’re not just joining any company; you’re joining the company that built the category-defining software platform for trust. You can become an expert and earn industry certifications with training and exams paid for by us and access to our learning & development program and guest speaker series.
  • Employee Recognition: We celebrate our accomplishments the best way we know how – together. Our people are invited to attend employee appreciation social events (including our awesome annual holiday party), participate in ticket giveaways for local city events based on your home office location, and celebrate one another through our #CheersforPeers channel.
  • Focus on Wellbeing: Take the vacation or volunteer - we have unlimited PTO globally. You’ll also have access to ClassPass memberships, generous company holidays and your birthday off, paid sick days, Employee Resource Groups (or, as we call them, Employee Trust Groups), and other ways to get connected or support company diversity, equity, and inclusion goals.
  • Health Benefits: No package is complete without great health benefits. This role may receive company-paid employee healthcare premiums, parental leave, and access to mental health benefits and employee assistance programs. Specific benefits differ by location, so please check with your recruiter to specify what this role will receive.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career.

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range
$109,500$146,000 USD

Resources

Check out the following to learn more about OneTrust and its people: