Senior Salesforce Administrator
Strength in Trust
At OneTrust, we help businesses around the world to make trust a competitive advantage. Our category-defining enterprise platform enables organizations to operationalize trust across privacy, security, data governance, GRC, third-party risk, ethics, and compliance, and ESG.
Reporting to the Director of Business Systems, the Senior FinancialForce & Salesforce Administrator - FinancialForce Implementation Specialist will play a pivotal role in driving the successful implementation and ongoing management of FinancialForce (now known as Certinia) application within Salesforce.
1. Oversee FinancialForce Implementation
• Configure automation according to best practices
• Advise leadership on best practices and suggest more efficient ways to optimize the system according to ASC 606 regulations and best practices
• Thorough knowledge of Flows and declarative configuration to support processes
2. Production Support
• First point of contact for incoming bugs and urgent tasks
• Review details and gather necessary information for troubleshooting and action
• Work with end users to troubleshoot bugs and resolve them
3. Salesforce Configuration and Customization:
• Configure and customize Salesforce objects, fields, validation rules, workflows, process builder to support FinancialForce integration and business processes.
• Integrate FinancialForce applications with other Salesforce modules and third-party systems.
4. System Integration and Data Management:
• Architect and implement integration solutions between FinancialForce and other enterprise systems, ensuring seamless data flow and consistency.
• Oversee data migration efforts and ensure data accuracy and integrity during implementation and ongoing operation.
5. Financial Process Optimization:
• Collaborate with finance and operations teams to optimize financial processes using FinancialForce applications, recommending best practices and automation opportunities.
• Implement and maintain complex financial workflows, approval processes, and revenue recognition rules.
6. User Training and Support:
• Troubleshoot and resolve user-reported issues, providing exceptional support and assistance.
7. Performance Monitoring and Optimization:
• Monitor system performance, identify bottlenecks, and collaborate with technical teams to implement optimizations.
• Stay current with FinancialForce updates and enhancements, recommending and implementing improvements to existing configurations.
8. Solution Governance and Compliance:
• Ensure FinancialForce implementation aligns with security, data privacy, and regulatory requirements.
• Lead solution reviews and ensure adherence to architectural guidelines.
9. Stakeholder Collaboration:
• Collaborate closely with finance, IT, and cross-functional teams to ensure FinancialForce solutions meet business needs and objectives.
• Present technical concepts and solutions to both technical and non-technical stakeholders.
Your Experience Includes
• Bachelor's degree in finance, Accounting, Information Systems, or a related field (or equivalent experience).
• Salesforce Certified Administrator and FinancialForce Certified Professional credentials.
• Minimum +5 years of experience as a Senior Salesforce Administrator with a strong focus on FinancialForce implementation.
• Proficiency in configuring and customizing FinancialForce applications, including Financial Management, Revenue Management, and Billing.
• Excellent understanding of financial processes and business operations.
• Exceptional analytical and problem-solving skills.
• Strong communication and interpersonal skills.
As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, hybrid workplace, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.
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