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Senior Manager, UX

OneTrust

OneTrust

Design
Atlanta, GA, USA
Posted on Wednesday, January 3, 2024

Strength in Trust

OneTrust is the trust intelligence cloud platform organizations use to transform trust from an abstract concept into a measurable competitive advantage. Organizations globally use OneTrust to enable the responsible use of data while protecting the privacy rights of individuals, implement and report on their cyber security program, make their social impact goals a reality, and create a speak up culture of trust. Over 14,000 customers use OneTrust's technology, including half of the Global 2,000. OneTrust currently ranks #24 on the Forbes Cloud 100 list of top private cloud companies in the world and employs over 2,000 people in regions across North America, South America, Asia, Europe, and Australia.

The Challenge

As a Senior UX Manager, you will lead a team of UX designers to create lovable user experiences for our software products. In addition, you will work closely with cross-functional counterparts to ensure that our software meets the needs of our customers.

Your Mission

  • Help establish overall direction for the UX team.

  • Manage and mentor a team of full-stack UX designers to deliver usable and lovable experiences in the product.

  • Lead your team to develop and implement design strategies and solutions that meet business goals and user needs.

  • Establish and maintain a clear and transparent communication channel with all remit counterparts to regularly update them on the status, progress, blockers, and prioritization of the UX roadmap.

  • Look for opportunities in and outside of the product to help customers.

  • Evangelize the adoption of and contribution to the design system across your teams, driving a culture of consistency and collaboration.

  • Develop and implement measurement strategies to track the impact and success of work released by your team.

  • Work with other UX managers to align on initiatives, experience vision, and overlapping workstreams.

  • Continuously assess your customer's health and usability of product areas.

  • Drive the UX roadmap for your remit and UX team.

  • Present ideas and process improvements at the product All-hands.

  • Recruit and interview candidates.

  • Continually meet with your design team to discuss, collaborate, and define patterns and research practices.

  • Participate in product planning and share UX backlogs to help your team prepare for upcoming work.

  • Provide thought leadership and stay current on emerging UX design trends, tools, and techniques.

  • Ensure UX designers write thoughtful, contextual copy that guides users through the experience.

  • Conduct independent research to understand customer needs and plan for the future of your product areas.

  • Advocate and evangelize UX processes across stakeholder touchpoints.

  • Own third-party vendor relationships that provide UX designers the tools necessary to complete work.

  • Work with a Content Strategist to set content priorities for your team.

You Are

  • Bachelor's degree in design, Human-Computer Interaction, Computer Science or a related field.

  • Minimum of 10 years of experience in UX/UI design, with at least 6 years of experience creating B2B products.

  • You are passionate about re-imagining an existing product but have also mastered strategic partnership.

  • You can share a proven aptitude for UX design and strategy.

  • You can energize those around you to take calculated risks that help customers.

  • Experience working in an agile software development environment.

  • You have experience building SaaS products.

  • Excellent communication, collaboration, and leadership skills.

  • 6+ years of experience managing and mentoring full-stack UX designers.

  • Strong understanding of user-centered design principles and practices.

  • Experience conducting user research and usability studies.

  • Proficiency in design and prototyping tools such as Sketch, Figma, Maze, or similar.

  • Knowledge of privacy and information security.

  • You have experience working within WCAG 2.1 AA standards.

For California, Colorado, Connecticut, Nevada, New York, Rhode Island, and Washington-based candidates: the annual base pay range for this role is listed below. Within this range, individual pay is determined by several factors, including location, job-related skills, work experience, and relevant education and/or training. This role may also be eligible for discretionary bonuses, equity, and/or commissions, as well as benefits.

Salary Range
$156,600$234,862.50 USD

Benefits

As an employee at OneTrust, you will be part of the OneTeam. That means you’ll receive support physically, mentally, and emotionally so that you can do your best work both in and out of the office. This includes comprehensive healthcare coverage, remote or hybrid workplace flexibility, flexible PTO, equity stock options, annual performance bonus opportunities, retirement account support, 14+ weeks of paid parental leave, career development opportunities, company-paid privacy certification exam fees, and much more. Specific benefits differ by country. For more information, talk to your recruiter or visit onetrust.com/careers.

Resources

Check out the following to learn more about OneTrust and its people:

Your Data

You have the right to have your personal data updated or removed. You also have the right to have a copy of the information OneTrust holds about you. Further details about these rights are available on the website in our Privacy Overview. You can change your mind at any time and have your personal data removed from our database. In order to do this you must contact us and let us know you wish to be removed. The request should be made on the Data Subject Request Form.

Our Commitment to You

When you join OneTrust you are stepping onto a launching pad — the countdown has begun. The destination? A career without boundaries working alongside a diverse and inclusive crew who is passionate about doing meaningful work. As a pioneer, your voice and expertise will help chart the direction of an entirely new industry — Trust. Our commitment to putting people first starts with you. Your growth is part of the mission. Our goal is to give you the power to embark on the next phase of your uniquely, unique career

OneTrust provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by local laws.