The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.

• Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts

• Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)

• 401(k) retirement plan with employer match

• Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)

• Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees

• 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)

• Mental health and wellness support

• Employer-paid basic life and disability coverage

• Annual learning and development stipend to fuel your professional growth

• Daily meals in our offices, and meal delivery credits as eligible

• Relocation support for eligible employees

• Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.

More details about our benefits are available to candidates during the hiring process.

This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.

About the Team

Like every team at OpenAI, the Marketing team contributes to our broader mission of ensuring responsible and widespread adoption of artificial intelligence. With that aim in mind, we are responsible for developing and executing strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst our core audiences. Our focus extends beyond just promoting product features; we aim to provide valuable insights and resources that help our users make the most out of AI technologies.

As we make ChatGPT even better for work—from strengthening enterprise-grade security and compliance to launching new connectors—you’ll shape the messaging, assets, enablement, and launch strategy that resonate with business decision-makers and professional users. Beyond creating customer-facing materials, you’ll also ensure our go-to-market (GTM) teams are equipped to guide organizations on how to get the most value from these new features.

In this role, you will:

• Lead product launches: Define messaging, assets, and launch strategy for new features in ChatGPT Team and Enterprise—spanning admin and compliance updates, workspace collaboration, and connectors.

• Create high-impact content: Develop scalable, audience-specific materials tailored to business decision-makers and professional users.

• Own customer comms: Craft and manage customer communications (emails, release notes, in-product updates) that showcase new features and boost engagement.

• Enable sales & success: Provide GTM teams with customer-facing assets, training, and internal guides to position features effectively and accelerate deals.

• Collaborate cross-functionally: Partner with product, creative, growth, GTM, and enablement teams to set launch goals and deliver successful outcomes.

The impact you’ll have:

• Growth: Help drive leads for Enterprise and Team signups by creating compelling launch content.

• Adoption: Drive product usage among admins and users through targeted email and in-product campaigns.

• GTM readiness: Ensure every launch is backed by clear positioning and enablement.

You might thrive in this role if you:

• Have 8+ years of product marketing in SaaS or B2B tech

• Already use AI like a pro to create content, refine messaging, and do research

• Have a proven track record of creating compelling content (decks, videos, web pages, blogs)

• Value precision in language and can distill complex concepts into simple, compelling messages

• Have experience enabling sales and customer success teams with content and live training

• Work well across teams—product, engineering, design, GTM—and communicate clearly with both technical and non-technical teams

• Are comfortable taking on ambiguous, complex projects and driving them to completion with minimal guidance

• Thrive in a dynamic environment with shifting priorities and multiple concurrent launches

• Proactively find ways to get things done, even with incomplete information or evolving constraints

• Experience working with large enterprise customers and selling to IT personas (CIOs, IT leaders, technical admins)

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

Compensation Range: $196K - $245K