Staff Product Designer, Member Experience
Patreon is the best place for creators to build memberships by providing exclusive access to their work and a deeper connection with their communities. We’re building a content and community platform where creators can engage directly with their fans and monetize their creativity, while maintaining full ownership over the work they make and the communities they create.
We’re leaders in the membership space with 250,000+ active creators and over $3.5 billion paid directly to creators on our platform. Our team is building tools to optimize the creator-to-fan relationship, including native video, enhanced podcasting features, improved creation tools, and new community experiences. We’re continuing to invest heavily in building the most talented team in the Creator Economy and are looking for a Staff Product Designer for our Member Experience team to support our mission.
About the Role
- Proactively discover company-level opportunities and help bring clarity and insight through high-fidelity prototypes and expert storytelling
- Work closely with Research, Product and Engineering to identify, plan, scope and execute end-to-end design solutions
- Work across the entire design organization to develop innovative patterns and systems that are durable, repeatable and set a new standard for craft across the company
- Create, collaborate, and iterate on prototypes, high-fidelity visuals, and key flows
- Contribute to the visioning, sequencing, tactics, and execution of a multi-phased overhaul of the product
- Own, redefine, and ship key parts of the core Patreon product
- Portfolio with demonstrated evidence of shipping world-class customer experiences that have made a significant impact on business metrics
- Deep organization and execution skills, especially in collaboration with multiple stakeholders
- Experience in design thinking methodologies to lead teams toward user-centered outcomes
- A deep commitment to craft & product excellence
- A humble, collaborative, and service-oriented approach to your career
- Scrappiness & bias towards action: we’re building the future of creative independence and changing the way art is made.
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds across the organization. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, unlimited paid time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
The posted range represents the expected salary range for this job requisition and does not include any other potential components of the compensation package, benefits and perks previously outlined. Ultimately, in determining pay, we'll consider your experience, leveling, location and other job-related factors.
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