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Partner Support Specialist

Rapyd

Rapyd

Customer Service
Poland
Posted on Wednesday, May 1, 2024

Description

Africa is on the cusp of an economic revolution. While Internet- and banking-penetration have come late to Africa, a youth-driven tidal wave of change is sweeping across the continent. As a result, both global businesses and local champions are in a race to unlock its potential.

In partnership with Rapyd, the fastest growing Fintech-as-a-Service platform and Multichoice, the largest entertainment platform on the African continent, we are building the payments platform that is capable of meeting the ambitions of the next generation.

This is truly the Moment for Africa.

RESPONSIBILITIES

  • End to end product management of our Cards payment methods
  • Definition, planning, specification, product development, go-live, and rollout
  • Work with other Product Managers cross-functionally to drive excellence in
  • our network
  • Provide day-to-day product delivery and quality management
  • Ensure awareness of product status and roadmap risks across the group
  • Drive post-launch look-backs and internal process improvements
  • Commit to continuous improvement through metrics and user-driven insights
  • Engage with our Merchants and understand their use cases and user journeys and how card processing fits into their experience
  • Continuously enhance and improve Moment’s Card’s capabilities



Requirements

5+ years of product management experience in payments with highly relevant Cards specific experience. Cards experience in Africa is a plus!

  • Clear knowledge of the end to end card flow including bank acquiring, recurring tokenization payments, similarities/differences across Card schemes and data messaging standards.
  • Must be a succinct communicator and be highly analytical.
  • Must be able to talk knowledgeably with payment companies, banks, lenders, FinTechs, and clients who live and breathe payments every day
  • Strong understanding of credit card products, market trends and consumer behavior
  • Experienced as an Agile product owner
  • Well developed product management skills
  • Experience integrating third-party providers and clients
  • Bachelor's degree in Computer Science desirable, or an equivalent degree and
  • relevant professional experience
  • Lived, worked or studied in - or simply have a passion for - Africa

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