Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.

We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.

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We are seeking a highly motivated and experienced Senior Director of Portals Product to lead the strategy, vision, and product management of our internal and external customer-facing portals and applications.

This role is responsible for delivering a seamless, engaging, and innovative experience that meets the needs of our customers while driving business growth.

The ideal candidate will have a deep understanding of digital platforms, strong leadership skills; leading and inspiring a high performing product team. A history of driving strong design and product collaboration, a proven track record of bringing digital tools to life, a passion for creating exceptional user experiences.

Responsibilities:

• All client facing (external as well as internal) portals and apps
• Define and articulate a compelling product vision and roadmap for our customer portals, aligning with Rapyd's overall business strategy.
• Lead the end-to-end product lifecycle, from ideation and discovery to launch and ongoing product improvement.
• Effectively communicate product vision, roadmap, and progress to key stakeholders, including senior leadership, sales, marketing, and engineering.
• Collaborate closely with engineering, design, and other cross-functional teams/stakeholders to ensure successful product delivery.
• Keep up-to-date with market, industry and regulatory trends, which will drive product decisions, define opportunities as well as threats.
• Prioritise customer satisfaction and build strong customer relationships. Actively seek and incorporate customer feedback into the product development process.
• Track key product metrics and analysis data to identify areas for improvement and measure product performance.
• Experience working effectively in multicultural teams, with clients, and in global environments.

• 10+ years of experience in product management, with at least 5 years of experience leading and managing product & design teams.
• Proven track record of delivering a) best-in-class external facing portals and apps as well as b) internal facing back office portals
• Proven track record of successfully launching and scaling successful products in a fast-paced, high-growth environment.
• Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions.
• Strong leadership and mentorship skills with the ability to motivate and inspire a high-performing team.
• Experience working in a global environment with exposure to diverse cultures and markets.
• Experience working with design teams and a keen eye for design themselves.
• Passion for fintech and a strong understanding of the payments industry.

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