Internal Auditor (Customer Journey)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Audit team is crucial to our business. They work closely with Risk and Compliance to create internal risk management and compliance processes, and to make sure they’re running efficiently.

We’re looking for a motivated Internal Auditor with experience auditing financial products. You'll be assessing Revolut’s retail and business product offering from a customer perspective, including the efficiency, consistency, and ease of use.

You'll provide assurance over governance and control frameworks, while playing a key role in assisting the company to achieve its strategic goals and deliver more value to customers.

Up to shape the future of finance? Let’s get in touch.

What you'll be doing

• Monitoring audit progress (against expected timelines, scope, etc.) and project managing to completion, escalating where required
• Executing internal audits end to end to assess Revolut's control environment, including customer-related processes and risks
• Utilising data analytics to develop informed conclusions, demonstrating the impact of findings
• Making value-adding recommendations and presenting results to key stakeholders, and the Head of Internal Audit
• Performing oversight and review/validation of management actions

What you'll need

• 4+ years of experience in an audit related-role within a regulated financial services environment
• Experience auditing areas such as customer support, complaints, regulatory compliance, and products
• Knowledge of relevant European and UK regulations and frameworks
• Expertise in customer experience and regulator expectations of customer treatment and handling
• Proficiency in working with and interpreting data
• Knowledge of IIA standards
• A desire and drive to learn, grow, and have an impact quickly as part of an expanding team
• Excellent critical thinking, problem-solving, and communication skills
• A solid understanding of global regulatory requirements, guidelines, and best practices

Nice to have

• ACA, CFA, or FRM certifications
• Expertise in SQL, SAS, Python, or R
• Experience working in a fast-paced environment with a focus on execution

Compensation range

• Lithuania: €3,300 - €3,900 gross monthly*
• Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice